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October 2025 by Mark Falk
Scott was extremely helpful getting a storage unit set up on short notice even when I was unable to make it to the office to complete all of the paperwork.
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October 2025 by Mark Stouffer
Rented a unit effective on friday, they gave me the gate code and unit number and then a few hours later contacted me that the unit had to be changed due to a lock on it that they could not get off and gave me a different unit. I showed up saturday to put my daughters stuff in the unit and it had a lock on it - as did the 1st unit I was given which was 2 doors down, Called and emailed and got no response so I was forced to extend my rental by 2 days costing me over $200 as I have no way to transport the items to the unit if I put them in my garage until they decide to open on Monday at 9 am as it appears no one monitors or checks on the business on the weekends and we get this straightened out. Very disappointed and upset by this whole issue. The lock should have been removed friday am since that was the start date of the rental and nothing was mentioned on the website or by the person I talked to about having to come in during business hours to start my rental.
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August 2025 by Harold
08-17-2025
You’ll think they would offer OR give a discount with the monthly rate for long term loyal customers. (and I’m talking about years of paying for a unit NOT months)
They raise the monthly rates every year and now I’m paying $139.00 monthly for a NON climate 5’ by 15’ unit.
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August 2025 by Michael Minor
kinda have a review and a story about this place they was good to me when they was temperance hill, when NSA propetys had it they must had had Argus managaeing it for them for liability perposes argus screwed up my bank account maybe trying to shake me out of there Argus came by one evening just assumeing stuff and herassing me I got accused of something when it was argus policy non smokeing facility I went and helped this lady out because your not gonna talk bad about people and I warned her that after today we all 3 probadly gonna get kicked out, my u-haul driver was a mess up and I had to get rid of them, a small business owner told me they put about 5 of them out of there, I lost some people because of heresay argus started keeping track of gate codes and how long people been in there they went on a price hike trying to get us out of there from the last company , so they could do mantnance and maybe take the electricity out and open up some walls, no loitering was not on the lease and there was things on there to get permission, the manager tells me I could do something corparate said no , someone was always rideing around nagging at people around there like leave people alone you know, well I left the area because of some people in the area,as well another place I was at i got wrongfully accused sold it too, I outside city litets now getting what I am paying for, good luck new frontier watch your fence line and for people camping back there, you guys may want to check my reviews on other places in the area, this was in hot springs ar on temperance hill rd but my review came back as in wy or mt
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August 2025 by Erica Thomas
Krystal and Natosha on Ridgway Road were completely amazing, knowledgeable and friendly! They made sure I had what I needed before I left! I would recommend this self storage to anyone! When I walked in their smiles and conversation made me feel like it was a safe place to store my belongings 🫶🏾
They Rock 🎸🌟
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July 2025 by Chris Clemens
The worst customer service ever They keep buying out from other companies. Pick one and stay with it.
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July 2025 by Joshua Stidham
Definitely enjoy working with this place to store my excess stuff. New guy is great miss bill though but recommend this place to friends
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July 2025 by Brit Dingra
This was a good experience
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July 2025 by T Cole
This place is clean, the process for renting a unit is easy and first month free is a big perk! But most importantly I am leaving this review for Mindy, the onsite manager. She is so kind, professional, and has really made the experience so pleasant. These days customer service seems to be lacking in most places, but she really has a great attitude and makes this business shine. I believe that she is an asset to this company 100%, so any higher ups I hope you take notice of this exemplary employee.
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June 2025 by Paul Hamel
Scott the manager was a great help. He fixed me right up with what I needed For my time in Wyoming. I recommend this place to anyone who looking for a storage unit.
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June 2025 by Dennis Holley
Just rented a unit today. Got a promotion for 50% off. Lady in office was great! Friendly and curtious. So far very happy with their service!
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June 2025 by David Lycan
Quick and easy set up of b it. Great communication from facility manager for access codes and information.
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March 2025 by pat Fleming
New Frontier Self Storage and particularly Bill at the front desk are extremely accommodating. The units are clean, secure and reasonably priced. I just recently added an outdoor storage space for my trailer to go along with my 10 X 20 indoor space. The price for both are a lot less than I was paying for just a 10 X 20 unit. I highly recommend New Frontier Self Storage.
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January 2025 by Mark Combs
Bill was extremely helpful. The prices can’t be beat
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December 2024 by john swanson
I had a great experience with New Frontier Laurel Mt.
Candy the manager was very professional and a pleasure to work with.
