Spectrum Store offers a range of services including broadband Internet, mobile, and cable TV at their location on 611 E Carlson St. Customers can shop for Internet plans, upgrade services, and find the latest mobile products like cell phones and tablets from brands such as Apple, Samsung, and Google. The store provides assistance with account management, bill payments, and service-related issues. Although the service is generally solid, some customers have noted that there can be long wait times in-store, suggesting the need for more locations and appointments for convenience. Reviews highlight the exceptional customer service, particularly from staff members like Grant and Nathan, who are praised for their knowledge and helpfulness. Customers appreciate the patience shown by staff when addressing their needs, especially for those who may not be tech-savvy. Overall, Spectrum Store is recognized for its competitive pricing, better deals compared to other providers, and a commitment to customer satisfaction.
I tried to get information on the Phone and I could not get any because I couldn’t talk to a person. That’s poor business.
July 2024
Great staff. Friendly and fast. We will see how service is.
May 2024
Nathan was amazing today with helping us switch over for mobile and setting us up with better wifi! I highly recommend visiting with him. Being in a sales rep service myself and noticing his skill, I'm very proud of him. Everything is running so much smoother now!! Thank you so much!!
