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“Purchased an iphone online to pick up at the stroe after mine was lost/stolen. Chad was awesome answered all my questions about what I should do, and set up my phone for me very knowledgeable and super friendly. Thanks Chad!”
“Keenan exemplified exceptional professionality, addressing a Wi-Fi connection to a device. His expertise is well appreciated and accepted for further help down the road. Thank you.”
“One of the associates at this store helped me upgrade my phone and was extremely efficient and helpful. Would recommend. Made it an extremely easy and smooth process. Thanks!!”
“Hey just here to acknowledge Andres,and Chris by Farr the best customer service I’ve had in a while came in right away helped me get the phone I needed and answered everything I had to ask hands down best cricket store I’ve been too ?”
“No phone experience goes as planned, I have done this for years. All providers. This one was no different. But what is different in this case is the assistant manager, Joe. This man has stayed with me through it all for a few months. Never shined me on. Had our back with corporate and all! Thanks Joe”
“I wish I could give Colton a million stars!!! I had a big issue with my billing & could not get anywhere with T- Mobile customer service. I went into the store on 1400 Dell Range Unit 70 and told Colton about my billing issue (suddenly being charged $300+ when bill was always $80). Colton went through my acct. with a fine tooth comb. He called customer service for me and after almost an hour on the phone with them he was able to get me a refund and the correct service! Way to keep a customer Colton!!! You are a customer service ROCK STAR!!!”
“This is the best Walmart in Cheyenne. But… you guys are always out of Sam’s diet cola. Do you think maybe you could increase your stock so I can buy some?!?! I am a veteran living on a disability pension and I don’t like paying for the name brands!”
“I went in to t mobile frustrated with my previous service charging me outrageous prices for my bill. I understand that you have fees and taxes but it should not be 200$ a month for one person. Brandon helped me, find a phone in my budget and set everything up for me. Gave me a trade in almost for the full phone at ATT, and took care of everything. I highly recommend going there. Now my phone bill will be 90$ cheaper PER MONTH.”
“I had some wifi issues at home and asked for in-person services. Kyle was an amazing tech! He was very friendly and most importantly fixed the problems!!!! Thank you Kyle!!! ?”
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“Alyx was very professional and helpful. She took care of a complicated account upgrade without any problems and made sure we were satisfy to the end. I would highly recommended!”