Spectrum Store offers a range of services including broadband Internet, mobile, and cable TV at their location on 611 E Carlson St. Customers can shop for Internet plans, upgrade services, and find the latest mobile products like cell phones and tablets from brands such as Apple, Samsung, and Google. The store provides assistance with account management, bill payments, and service-related issues. Although the service is generally solid, some customers have noted that there can be long wait times in-store, suggesting the need for more locations and appointments for convenience. Reviews highlight the exceptional customer service, particularly from staff members like Grant and Nathan, who are praised for their knowledge and helpfulness. Customers appreciate the patience shown by staff when addressing their needs, especially for those who may not be tech-savvy. Overall, Spectrum Store is recognized for its competitive pricing, better deals compared to other providers, and a commitment to customer satisfaction.
I tried to get information on the Phone and I could not get any because I couldn’t talk to a person. That’s poor business.
August 2026
The associates at this location are very knowledgeable and go out of their way to make sure all of your questions are answered. They are very polite and professional. Great customer service.
August 2026
Koral tried so hard to help me out with my situation regarding my mobile phone. she could not repair it but she hooks me up with spectrum mobile telephone numbers and I was able to come home and order a replacement phone free of charge. she was wonderful
