The United States Postal Service at 4800 Converse Ave is a reliable and helpful location that offers a range of services to the community. Customers appreciate the staff's helpfulness and politeness, noting that they are often busy but always willing to assist. The location provides walk-in passport services and can help with international shipping, offering different options and clear guidance. Many reviews highlight the staff's knowledge, especially when navigating complex tasks like shipping items on eBay, which can get complicated with third-party involvement. Customers also mention that despite long waits, the atmosphere remains friendly, and the parking lot is convenient. The automated services are functional, even after hours, making it easier to complete tasks when needed. Overall, the location is known for good customer service, helpful staff, and a welcoming environment, making it a trusted choice for mailing, shipping, and passport needs.
Postal employees have been efficient, pleasant and helpful. On many visits they have gone above and beyond even when they've struggled with being under staffed.
August 2025
For reals? They left me a gapping wide open package is aquarium plants. In my mailbox .. like obviously ripped open. Wish I could figure out how to add the freaking photo!
June 2025
Worst customer service and experience I have ever had at any US Post Office. Employee Lisa was unbelievable rude and unprofessional during a passport appointment. Save yourself the stress and avoid this place and these nasty people!
