Best Western Tower West Lodge is a convenient and comfortable hotel located just off the freeway, close to other hotels and easy to access. Guests appreciate the friendly and excellent front desk service, which adds to their positive experience. The rooms are clean and comfortable, with some noting that the beds are a bit hard but still decent. The hotel features an enclosed courtyard and a pool that kids enjoy, making it a good choice for families. Guests also value the attached bar and restaurant, which offer great food and friendly service, especially from staff like Victoria. The on-site steakhouse provides a prime rib buffet twice a week and a breakfast buffet, though there is no continental breakfast. Some minor issues include slow-draining tubs and sinks, and a need for updating the rooms, but overall, the facility offers a good stay for the price. The hotel is praised for its easy parking and safe location, making it a practical choice for travelers.
Good beds, good service, & a phenomenal Breakfast!
November 2025
Polite desk staff. Hotel is in great location, rooms are clean and spacious, beds are clean comfortable. All amenities. Located next to a restaurant as well as in close proximity to other food/eating options. Fuel station near by. Very nice atmosphere. Will definitely stay again when in Gillette.
August 2025
Older hotel but decent rooms. Has a courtyard good for family stay. Staff is super helpful.