“Love this place, if you need a new hat for sure a place to go. Any work attire or even some cute clothes and obviously anything from tools to farming to toys. Can't get much help here wont lie. Dont get greeting or asked for help you have to find it yourself or hunt for someone to help yah.”
“Misty was real helpful. Always smiles and a pleasure when you walk thru the door. Was checking out and she was helping new girl run register and she was training her so sweet. Not grumpy gloom goblin like I've seen in other stores. Ty misty , its nice and refreshing to have someone out there working with a smile and laughter. Hope manager notices.”
“The entire staff at Knecht is outstanding especially Janet !! She came out the same day we called for consult on a large remodel we were planning. She had a quote and drawing back to us in just a day. From that point on she was always researching to find any products we were needing from flooring, shower, kitchen & bath cabinets, doors, etc. She was able to save us money along with getting the color/style of each item we needed. Most importantly, we were called back or emailed promptly any all information or questions we had. This customer service and quality of products is difficult to find now days and she exceeded our expectations! We would highly recommend Janet for any remodeling project. The counter personnel and yard workers were always friendly and accommodating. We will ALWAYS shop at Knecht for all future home improvement projects. Thank you for your contribution to our beautiful remodel!!”
“Was there this morning and the computer was not working well while we were checking out. The employee, Alisa (sorry if I misspelled your name), was joking and funny while she struggled to make it work. Absolutely made my day!”
“Very helpful employees there. The sales people know what they're talking about. And I got my delivery within a reasonable time. Highly recommend this place.”
“Deb (I am pretty sure that’s her name) in the paint department is amazing! I went in yesterday and she was so kind and helpful. It was a great experience. Great customer service.”
“We have just gone through a bad couple of months. Stove stopped working. We went to Home Depot in Gillette to order a new one. Came home and the dryer was grinding. Back to the store to order a dryer. Both were pleasant experiences. Great customer service. We were told deliver times were 30 days out, but both came in before the projected time. Delivery service is great. Jason and Marcos are both prompt, professional, friendly and I do believe they would go out of their way to make sure we were satisfied. We have no complaints”
“We have had an awesome experience getting to the local Industrial Supply folks. They have gone above and beyond helping us with our Milwaukee and equipment needs”
Lowe's is giving its loyalty program a makeover to better serve small and mid-sized professional contractors. The home improvement retailer has changed its MVPs Pro Rewards & Partnership Program into the new MyLowe's Pro Rewards. The updated program aims to make life easier for professionals while offering more benefits from their first purchase.
Ace Hardware is reimagining itself with a new store concept. The home improvement retailer plans to invest over $1 billion in the next five years to roll out "Elevate Ace" across new and existing locations. The revamped stores will feature brand showrooms, expanded product lines, and enhanced customer service. Some locations will even boast outdoor spaces with live plant displays. Ace gave retailers a sneak peek at the concept during its recent Chicago convention. While a few stores will debut the new look later this year, the full rollout begins in January.
Ace Hardware is hammering out an impressive growth story. The retailer-owned cooperative is celebrating its 100th anniversary with a bang, reaching 5,000 U.S. stores and planning to open 200 new locations in 2024. The company hit a milestone when it opened its 100th new store this year in Henderson, Nevada. Another newcomer, Fixit Ace Hardware in Roswell, Georgia, became the 5,000th domestic Ace store.
In the latest move of its growth plan, leading paint maker Dunn-Edwards just opened 17 new retail locations throughout Northern California. This expansion of physical stores boosts the company's footprint in the region by over 50%.
The expansion caps an exciting time for the nearly 100-year-old company. With its 100th anniversary in 2025, Dunn-Edwards is strengthening its market position through planned growth focused on better serving pros, homeowners and employees.