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March 2024
The one girl that works there is rude as hell everytime I've dealt with her or my husband's dealt with her. All the men that work there have been amazing. They explain things in detail and don't let you leave unhappy.
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January 2023
Staff is wonderful. They will warm up your vehicle in the wintertime. They will wait for you at night even if your plane is delayed. I knocked off 1 star as they could make it easier to rent with a debit card, but I believe that policy comes from the regional office.
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May 2022
Larry and team at Gillette Hertz were wonderful in helping me find a bag I'd left in the car in an odd place. They listened, they were empathetic (the bag had both critical documents and sentimental items)... and they searched diligently and found it. THANK YOU Larry and team!!! What wonderful service.
