Thunder Basin Ford is a reputable car dealership known for its exceptional customer service and quality automotive solutions. Customers who have visited the dealership have consistently praised the knowledgeable and friendly staff, who go above and beyond to ensure a smooth and hassle-free experience. Whether it's a routine maintenance check or a major repair, the service team at Thunder Basin Ford has been commended for their efficiency and professionalism. Customers have appreciated the quick turnaround times and the team's ability to diagnose and fix issues promptly, even during busy periods. The sales team at Thunder Basin Ford is also highly regarded, with customers highlighting the no-pressure approach and the fair pricing offered. The dealership's willingness to match competitor prices has been a significant draw for customers, who have been willing to travel long distances to take advantage of the competitive deals. Overall, Thunder Basin Ford has earned a reputation for providing top-notch service and a positive purchasing experience. Customers have consistently expressed their satisfaction with the dealership's honesty, hard work, and commitment to customer satisfaction, making it a go-to destination for automotive needs.
Great customer service! My engine went TU while on a trip, and Thunder basin ford took excellent care of me. With great communication. I highly recommend them.
August 2026
Extremely friendly, knowledgeable and accommodating. Hands down the best dealership I have been too in the past 43 years of purchasing trucks, buying parts and getting services done.
August 2026
I just want to thank you for your prompt response to my service need, additionally thank you for the courtesy ride & pick up while my truck was being serviced, it was worth the drive from Rapid City to Gillette to have the work preformed. 5 Stars
