“Everytime I come in they are very friendly and we all talk about random things and it’s really nice to have people so nice like that. They also help me when I bring in packages for FedEx to pick up. I never people that are genuinely good and nice people who spend time with the customers and get to know each other. Other businesses do not spend time with the customers they just do what they are required to do then go back to other things and dismiss the customers. I love going to Howshar and really enjoy being there and I actually just want to stay there all day everyday hanging out talking to them and helping them with their jobs and helping customers even though I don’t work there. I wish I could work there over any other job because working with these genuinely good hearted people means more and is worth more that getting paid a lot of money and working in other field that provide great opportunities and benefits and high incomes. That is rare for someone to choose a small shop to work in over other opportunities because Howshar interactions and good genuine people is worth more than that. I recommend going to Howshar just to meet them even if you don’t need to buy anything and if you do need to buy anything I recommend Howshar over other stores even corporate ones. I’m always excited to go in and see them when I drop off packages or buy something! Please choose Howshar !!! They are the best!!!”
Lowe's is giving its loyalty program a makeover to better serve small and mid-sized professional contractors. The home improvement retailer has changed its MVPs Pro Rewards & Partnership Program into the new MyLowe's Pro Rewards. The updated program aims to make life easier for professionals while offering more benefits from their first purchase.
Ace Hardware is reimagining itself with a new store concept. The home improvement retailer plans to invest over $1 billion in the next five years to roll out "Elevate Ace" across new and existing locations. The revamped stores will feature brand showrooms, expanded product lines, and enhanced customer service. Some locations will even boast outdoor spaces with live plant displays. Ace gave retailers a sneak peek at the concept during its recent Chicago convention. While a few stores will debut the new look later this year, the full rollout begins in January.
Ace Hardware is hammering out an impressive growth story. The retailer-owned cooperative is celebrating its 100th anniversary with a bang, reaching 5,000 U.S. stores and planning to open 200 new locations in 2024. The company hit a milestone when it opened its 100th new store this year in Henderson, Nevada. Another newcomer, Fixit Ace Hardware in Roswell, Georgia, became the 5,000th domestic Ace store.
In the latest move of its growth plan, leading paint maker Dunn-Edwards just opened 17 new retail locations throughout Northern California. This expansion of physical stores boosts the company's footprint in the region by over 50%.
The expansion caps an exciting time for the nearly 100-year-old company. With its 100th anniversary in 2025, Dunn-Edwards is strengthening its market position through planned growth focused on better serving pros, homeowners and employees.