The drive through needs work! The employees that man it are hard to understand and are extremely slow. I was the only one in line and waited 20 minutes. I have also been there almost every day and its the same issue. Onetime I was there for 20 minutes and no one even noticed I was there. Please Please work on your training
July 2023
Terrible customer service! Since this bank was bought out by a public company they have lost their way. No longer trying to help people and they blame their new corporate policies. You can bank at larger banks and get better service than this no-longer local bank. Zero stars.
February 2023
Since the takeover there's been one problem after another. The new app is definitely not user friendly, is down half the time and now you can't even access your account online. Worst service ever!!!
Bank of Jackson Hole, a division of NBH Bank, is proud to call the Jackson area home. We build relationships rooted in personalized service and find simple and fair solutions for our clients. We believe that the more you know about your clients and the more you work with them, the better you can serve them. It is just common sense. Located off West Broadway.
