Stio Mountain Studio in Jackson Hole is a popular destination for outdoor clothing and gear, known for its high-quality products and friendly service. Customers appreciate the knowledgeable staff, especially when they receive personalized assistance from staff members who go above and beyond to help find the right items. The store's atmosphere is welcoming, and the staff's expertise often enhances the shopping experience, making visitors feel valued and well cared for. However, some visitors have noted that the store's high-end setting is not always matched by the friendliness of all staff members. While some employees are engaging, friendly, and helpful—creating a positive and memorable experience—others have been less personable, standing behind the counter without making eye contact, which can make customers feel like a nuisance. Despite this inconsistency, many customers still find the store's selection and customer service from certain staff members to be excellent, often describing their experience as beyond expectations. Overall, Stio Mountain Studio in Jackson Hole is appreciated for its quality products, knowledgeable staff, and beautiful location, though customer experiences can vary depending on the team members they encounter during their visit.
We are big fans of Stio already,.but meeting Martha at the store, and getting super knowledgeable help and assistance from someone so fabulous made us even bigger fans!!
December 2023
All my winter gear is from Stio. It's the local Jackson brand beyond Patagonia.
September 2022
Favorite outdoor company so it was nice to visit the flagship store!
