“Huge thank you to everyone at RTO, especially the front desk gal (I wish I’d have caught your name!) who helped me out today and didn’t judge when I knew nothing about my tires (and then had to call my dad ?). I had 4 new tires in under 30 min and had truly such a great experience as someone who has no vehicle knowledge. Highly recommend!”
“We had a blown tire on Father’s Day, our first day of vacation, and found out our car model doesn’t have a spare. We had to leave our car behind in Riverton while we continued on to our nonrefundable lodging. (Thankfully we were traveling with friends and two other vehicles!) Les Schwab took care of the tire Monday, and they were very understanding about us leaving our vehicle there for a week until we came back through. They offered to pull it into the shop overnight for safekeeping, too. (Walmart, which was open that Sunday but didn’t have our tire in stock, said they could only keep it for 48 hours before having it towed off site.) We arranged to be able to pick our vehicle back up on the following Sunday, outside of business hours. Jason was especially patient and friendly about the entire situation. We are thankful there are still businesses out there who will assist with stressful extenuating circumstances. We were able to enjoy our vacation without upending our plans too much or worrying about the car we had to leave behind.”
“Had an issue with the battery of our rental car on our way from Jackson to Rapid City. Every other shop in town seemed to be busy all day, but Bailey Tire was available and treated us right.
Had us back on the road in no time!”
“RTO Hilltop is consistently the best in town! Amy is always very friendly and helpful, and we've had great experiences with the mechanics there as well. Today Josh was able to spend some extra time with us to explain not only what was wrong with our truck, but offered us several options (and explained each) to help us make an educated decision on what works best for us and our budget. We've been going there a couple years for maintenance and unexpected repairs, and we'll continue to go there!”