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“They've got everything here. I wish there was a Murdoch's where I live. The staff are SUPER HELPFUL and very friendly. Great selection of all the stuff you need for everyday life. Highly recommend!”
“All the employees were very helpful. Had a return and were looking for other items, they went out of their way to help. Especially Warren, he has wonderful Customer Service skills!”
“Thor at the Rock Springs store was AMAZING! From start to finish. Friendly helpful and kind. Smile on his face. He exemplifies customer service. We got a Dewalt lawn mower. He helped us load onto a cart, checked us out and right out to load. Thank you for your EXCELLANT SERVICE THOR!”
“Everybody at the store is welcoming and easy to talk to. I came in there with a project that I knew nothing about and they helped me get educated and pointed me to the products that would best work for me. It was nice because they knew where everything was how it all works and actually some of the pricing beat anything I could find online. I would highly recommend them for tools and any of your Lumber needs.”
“Great knowledgeable employee! Any plumbing, electrical, HVAC, or any other area, this guy can help! Impressive! The store was all stocked, quite the variety, and designed nicely! Easy to find, and enter and exit from! Great asset to this community! Went in with low expectations of finding the right parts needed to finish a problem project! The next thing we know, we're out the door with everything needed! Thank you again!!!”
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“Very helpful, had the parts we needed to fix a water connection on our RV while on the road. Problem is I learned after installing them that they are defective and leak. Yes I use Teflon tape, etc. three levels of employees over the phone are baulking at refunding me, like as though I can drive hundreds of miles out of the way just to return these items. If the outcome is positive, I will certainly revise this review.
Update: when I was finally able to reach the manager he issued a credit on my card even though Ace will not reimburse him because he does not have the parts. That was very helpful.”