Auto Parts in Whitehorse, YT

“Originally, when I was thinking about this review, it would have been a one star. However, as time progressed and communication with Toyota, particularly Holly, continued, it became clear to me that they valued customer service and value their customers. I do not live in the Yukon, but I have a vehicle here to drive while I’m working. There was a mixup in the spring with some work that should’ve been done and wasn’t, and then a vehicle that should’ve been ready and wasn’t. However, they offered a vehicle to use while mine was being finished, and then delivered it to one of the outlying communities where I was working. They have more than made up for the difficulty that was created. I highly recommend Whitehorse Toyota and will continue to be a valued customer until I retire and no longer need my vehicle. Thank you Toyota!”

“Robyn and her team at fountain tire is by far the best place to go for tires no matter the season, great prices year round and amazing service thats done in a jiffy, free rides to and from where ever you need to go while they do the work”

“I am from the lower mainland. My son lives in Whitehorse. He was really stuck with a dead battery and was taking a taxi to work because he could not get a charge and had no ride (getting used to the temperature figuring out battery blankets, block heaters etc). A guy named Sheri from Napa offered to drive the battery to his house in Whistle bend after he got off his shift. He would not take money. A real save. Solid. My son will be buying all his stuff from Napa from now on. So will I in the lower mainland now. Thanks Sheri.”

“As far as the servicing went everything was good, what I had an issue with is booking an appointment, I tried the online booking requesting an appointment an got no reply, if you offer that service you should at least get back to someone; I. also. called and was told that they would call back when computers were back on line, that didnt happen. I eventually got hold of someone to book an appointment. So that part of the customer service sucks”