“Yesterday morning my phone completely stopped working, didn’t turn on or anything. Due to work, I have to have a phone so it was urgent being that I had work about 6 hours after I found out I was without one. Staff helped answer all my questions and I was in and out knowing all details and with the phone I wanted in about an hour. Clean, professional, friendly. Would recommend this Cricket store to anyone. 5 stars easy.”
10AM - 8PM
9200 Hwy 119 Suite 600, Alabaster
Electronics
“Best customer service dealt with in a long time! Thanks to Megan and some new girl that started only a few weeks ago. Very professional and friendly!
I’m also loving my new iPhone 15 Pro Max! Probably the best phone I’ve had in a long time! :D”
“Went here to look for a patriotic tee for 4th of July. Store is always clean and associates friendly. Didn't have any men's patriotic stuff and the men's clothing section could use a good recovery.”
“I may change my rating before this visit is done, but why don't you have more seats? It's a busy Saturday and you have multiple customers squatting on the foot and a half high windowsill waiting for their turn. This is an easy fix, Verizon.
Edit- The employees were very helpful and knowledgeable and worked to get us there best deal on a good phone. We were out in 2 hours.”
7AM - 10PM
9301 Hwy 119, Alabaster
Electronics
“I have been searching for a specific toy, and stumbled across it online at this location. After searching the entire store unsuccessfully, Mike and Austin voluntarily went out of their way to search for it in the stockroom and found it. Thank you for saving the day!”
“Neil was awesome!! I was in and out in under an hour with a new Samsung phone and home internet device. He helped me select the best plan for my needs and convinced me to try their home wireless internet. I was skeptical but as I sit here typing this, I'm enjoying better streaming than from my wired AT&T fiber account. Give T-Mobile a try. And it's worth the drive to this store to get your devices.”