Electronics in Hoover, AL

“Rick is amazing ? my new radio screen works like the day I bought it. Also, day before I hit a mailbox, sort of pulled the mirror out. I tried to reattach with no luck. I noticed they fixed that too, didn't even mention it to me. God is good. God bless those over @ Sounds Great Stereo. Thank you gentlemen ?”

“The shopping experience at Target is satisfying but interaction with the cashiers shows the level of customer satisfaction. I dont usually Grocery shop at Target but when I do it's always great”

“I was very pleased with the service of the geek squad. Alex and Shane did misspell my last name on the paper work when I went to pick up my laptop. It was ironic because we talked about names. They were really nice guys though. Donovan at the door complimented me and was very kind as well????”

“Just went in with a problem I created, told Skyla I needed someone with the patience of a Saint......she was that person❣ She very quickly fixed my problem, with the kindest & sweetest attitude!! Thanxx for making my day great again❣?”

“Went to the Hoover location and Jenny was amazing! We had to call for directions and she gave excellent directions. I went in for a new phone and the process was such a breeze. She even helped my girlfriend out with a new phone! 10/10 service!! Give her a raise she definitely deserves it!”

“This is considered Walgreens Galleria. It is ridiculously busy. We used this Walgreens about 4 years ago, then transferred prescriptions to the old Rite Aid at Hoover Commons. We loved it, Walgreens bought out that store. Then they suddenly closed with a little notice, in February 2024. So now we are forced to return to the “Galleria Walgreens”.

Joy, One of the Veteran pharmacists that was at the previous Walgreens, the one that closed is now working here. She may be there part time or maybe she floats. I am unsure, but she is AMAZING! It is so nice to see a familiar face and someone who knows you. She is very personable and helpful.

Sometimes they’re just too busy,. The customer service is usually decent. I’ve had a couple of times where I’ve been hung up on, or placed on representative hold, many times when I’ve called and had a genuine problem with the app, not letting me refill a prescription that I could see, it was just tell me it was at a store that was no longer open. And short of going there myself, you must call.

So there is a disconnect between the app and this store. The app stinks. It is not very reliable. Sometimes it works, sometimes it doesn’t.

At any rate, I would give this store a 4/5 on Customer service. They are helpful, it’s just really hard to get through. I miss the short waits, Familiar faces, helpful and friendly staff at our other Walgreens.

And for that reason, I may transfer our prescriptions somewhere else.
I can’t complain because they always have my medication in stock. They can’t help that they’re very busy. So that’s the only complaint I have. I guess busy is a good thing, but they’re only human. I suppose it gets a little crazy working at a place where the drive-through is always five or six cars deep. And there’s usually a line inside as well.

If you use this, Walgreens, I would suggest you just park and go inside. Drop off your prescription and come back later.

I used to get my prescriptions filled while I waited about five minutes at the old Walgreens that is now permanently closed. Those were the days.

I don’t mind waiting, I don’t mind dropping off. But you have to go at a time like 3 o’clock in the afternoon. Avoid Early pick ups, Avoid the lunch hour 11-1 and by all means avoid 5 O’clock rush-hour. Go after 7 PM if thru week.”