Ross Dress for Less offers a wide selection of brands and the latest fashions for family and home, with discounts ranging from 20% to 60% off department store prices. However, customers have noted issues with long checkout lines, often extending to the back of the store, particularly during busy times. Some reviews pointed out that the store's management could improve by providing better support for cashiers. While many locations are clean and organized, there have been complaints about low stock and disarray in some stores. Overall, Ross provides budget-friendly shopping but may struggle with staffing and organization during peak periods.