“The friendly folks at T-Mobile in Calera, AL have always been great. This time they outdid themselves. I went there with a broken cell phone and the manager, Mr. Scott, helped me right away and ordered a new phone for me. It came in the very next day! They e-mailed me that it was in, so I went there. Mr. Scott had Cindy, one of his BEST people, help me. She did the impossible. Somehow she was able to revive a totally broken cell phone in order for us to transfer data! Even Mr. Scott couldn't believe it! She not only activated and set up my new phone, Cindy made sure that ALL of my contacts, data, pictures, apps, etc. were transferred to my NEW phone! Cindy was also very friendly and polite. I couldn't ask for a better experience!!!”
“Came in today looking to buy an iPad and add cellular. The gentleman helping me made everything smooth and easy. He was kind and I was helped right when I walked in the door. I”
“I had a great experience at the Spectrum store thanks to my sales specialist, Jasmine Kidd. She went above and beyond to help me after a phone representative added something to my account without my knowledge. Jasmine took the time to explain everything clearly, fixed the issue, and even helped get my internet bill lowered. She was professional, patient, and genuinely cared about helping me. Excellent customer service—I highly recommend asking for Jasmine at Spectrum.”
“Just went in with a problem I created, told Skyla I needed someone with the patience of a Saint......she was that person❣ She very quickly fixed my problem, with the kindest & sweetest attitude!! Thanxx for making my day great again❣?”
“Everyone was fantastic. Aulicia was so informative with all the offers available to us. Can not say enough about how friendly all the staff was at the Alabaster location”