Cricket Wireless Authorized Retailer offers a variety of cell phone plans to suit different lifestyles, including unlimited talk, text, and data, with no annual contract. The staff is friendly and knowledgeable, providing helpful service when paying bills or adding plans. However, wait times can be long due to a limited staff, and customers have expressed frustration about additional charges, such as a $5 fee for bill payments. Customers also noted issues with fees for unlocking phones, but staff have been able to assist with plans and services. Overall, the store provides essential mobile services with mixed reviews on wait times and fees.
Ana was very helpful and patient. Got our phones and lines all set up quickly and answered any questions we had!
December 2022
Friendly and knowledgeable staff. However, wait times are usually pretty long. Definitely need more employees. Also, charging customers a fee to pay their bill is wrong.
July 2022
Had to go into the store this time to pay my bill the sales lady was very helpful. The only thing I do not like is Cricket charges $5.00 extra for helping and no their is no kiosk in their building.
