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9AM - 4:30PM
1943 E Glenn Ave, Auburn
Banks
“Auburn University Credit Union gave me a fantastic service to get my first car
Thanks to Shane Smith for facilitating my application and a wonderful service.”
“Every staff member in this branch is incredible! I met with Will today and he was so incredibly kind and understanding. I definitely look forward to meeting with him again. Regions, get this man a raise!”
“We love Midsouth Bank! Christina and the entire staff are so friendly and helpful. We have banked here for years and would recommend them to everyone. Their courteous and professional service can’t be beat! Thank you Midsouth Bank!!❤️”
9AM - 4PM
336 N Gay St, Auburn
Banks
“Shawn Blanton has given me excellent customer service on the loan side as well as on the member service side. She is very knowledgeable with the products that Max offers. I prefer to talk with her on my banking needs. Word of mouth means a lot. I recommend people to go to max and to see Shawn as well. She’s a valuable asset to the company.”
8:30AM - 5:30PM
2394 E University Dr, Auburn
Banks
“River bank is by far the best with their customer service!! Ms.cheryl at the Alexander city branch is awesome... Hands down simply the best in my book.. thank you for being you!!”
“I can’t speak highly enough of Ameris and how easy they made the mortgage process. I had problems with server other lenders before this and they got me closed in about a month with no issues and a lower rate. Julia McCreight was so helpful and quick to respond. Highly recommend!”
9AM - 5PM
815 Opelika Rd, Auburn
Banks
“I moved my $ from another area bank because rates on CDs were very favorable at Southern States and I wanted a bank who would actually answer my calls. I couldn’t be more pleased with the experience at Southern States. They responded immediately to my questions. Excellent service!”
“I really like Auburn University Federal Credit Union for so many reasons, but placing holds on established accounts in good standing ALL THE TIME is getting a bit old. I am actually considering going to another financial institution that is NOT so inconvenient and will NOT place holds on established accounts in good standing. I have worked in credit unions and banks so I understand the idealogy behind holds, but your use of holds is getting ridiculous and I may be a past customer soon.”
“Everyone at this branch is awesome! I've always had good experiences with Auburn Bank. But the people at this branch are always helpful and have a good attitude! It's a pleasure banking there”
8:30AM - 4PM
807 East Glenn Avenue, Auburn
Banks
“5 star rating is specifically for the Auburn branch.
I attempted to use the Opelika branch, but the staff, to include the bank manager, made me feel like they could not wait for me to leave. In no way did they attempt to assist. I felt so uncomfortable that I decided it was best I leave.
My mother wanted to use Cadence Bank, so I elected to try the Auburn branch. I was welcomed and my banking and investment needs were addressed.
I strongly recommend you not make assumptions. My skin is brown; however, my money is green.”
“I have been with this bank for almost 10 years, the excellent associates and staff are a true community resource. They helped me understand and build my credit and have always been very professional.”
9AM - 5PM
325 N Gay St, Auburn
Banks
9AM - 5PM
185 N College St, Auburn
Banks
“I want to recognize an outstanding level of customer service provided by Schuyler Jones, a college student working at the Chase branch in Auburn. As an active duty service member stationed overseas, I had been struggling for over three months to verify my identity in order to obtain a Chase credit card. During that time, my application was rejected twice and my credit was run multiple times, which made the process both frustrating and discouraging.
Schuyler demonstrated true professionalism, patience, and a strong commitment to customer satisfaction from the moment she assisted me. Even when faced with challenges coordinating with the fraud department, she remained composed, solution-oriented, and focused on delivering results. Her positive energy and customer first mindset turned what had been a stressful situation into a smooth and successful resolution.
Within approximately 20 minutes, Schuyler was able to accomplish what had not been resolved in months. Her dedication, accountability, and service excellence reflect the very best of Chase’s values. Because of her persistence and professionalism, I was finally able to verify my identity and move forward with my application process, something that may not have happened without her support.
Schuyler is a tremendous asset to the Chase team, and her performance exemplifies what world class banking service should look like. I am sincerely grateful for her help and highly recommend recognizing her for going above and beyond to deliver an exceptional customer experience.
Thank you Schuyler!”
9AM - 5PM
307 N GAY ST, Auburn
Banks
“I had an excellent experience at this Wells Fargo branch. The entire team made us feel welcomed and well taken care of from the moment we walked in. Mauri, Jennifer, and Miranda went above and beyond to help us with our needs. They were incredibly kind, patient, knowledgeable, and genuinely cared about making sure everything was handled correctly. They took the time to explain things clearly and made what could have been a stressful process feel easy and comfortable. It is rare to find a banking team that is not only professional but also so warm and personable. This branch is very lucky to have them, and we are grateful for the excellent service they provided.”
“Their banking services are great and their staff is friendly. They definitely need to upgrade their online banking software to be a bit more modern but if you need a loan, this is a great bank to go with!”
“My family and I came into Wells Fargo to open four new accounts on the 21st (yesterday). While sitting for a few minutes, Jill King (also greeted us when we walked in) came to get us to see what she could do for us. She got us settled in, asked a few questions then proofs. She spoke in such an upmannering, professional way. She was personal, humorous, so sweet, kind and enjoyed helping us. She answered any question, she laughed with us. She made this experience everything that it is. She cared about our time. Knew we all had a long day and wanted to help us get finished and all set up. HONESTLY, Jill K is the best employee I have seen working in Auburn, AL in over 5 years. She is the most incredible woman that could have been there yesterday. Absolutely awesome. I'll never forget this experience. I'm moving soon and she left Auburn AL a great place in my mind!”
9AM - 5PM
1605 S College St, Auburn
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“Love my bank, they have the old school hospitality in handling your concerns with the modern twist! Very friendly and professional staff - THE BEST!!!??????♥️♥️”