“I was steaming mad when I had to do a warranty for a tool book bag and I was at first given about $90 too short credit for the actual purchase price since they don't make the book bag anymore I'm right when I was about to make a bad review I decided to call customer service and I spoke to Blake Blake made the resolution fair fast and now I will be purchasing more tools and trying out Sonic overall in my industry of automotive Blake is the great guy who I just point will be saving a customer long-term thanks Blake and Sonic tools for hiring service representatives that will step in and resolve situations”
“I can really say enough good about this place. I get treated like I'm family when I visit here. Whether I'm shopping or just needing some opinions I am always made feel welcome. Which goes a long way with me. Those folks work hard to make sure you get what you need. Stop by and check them out, get some popcorn, and you will see what I mean”
“Every time I go in Ace, I immediately have employees asking if they can assist me. It is incredibly helpful, and it’s the whole reason I shop at Ace versus Home Depot or Lowe’s. The last time I went in, I had a plumbing issue that was unable to be resolved at Ace. The employee was able to direct me to a local plumbing supply company who was able to resolve my issue. Ace is and will continue to be my hardware store of choice!”