“I came in expecting bad customer service based my previous experiences with T-Mobile but to my surprise I receive amazing customer service from Ms Tan. No one has taken that much time out to help me before. I will be a loyal customer to this location from here out.”
“I had a great experience at the Spectrum store thanks to my sales specialist, Jasmine Kidd. She went above and beyond to help me after a phone representative added something to my account without my knowledge. Jasmine took the time to explain everything clearly, fixed the issue, and even helped get my internet bill lowered. She was professional, patient, and genuinely cared about helping me. Excellent customer service—I highly recommend asking for Jasmine at Spectrum.”
“The customer service is top tier here. Both ladies greeted me and Ebony assisted me with everything I needed for my new phone. Ebony gave Smiles, with a great personality along with a gentle spirit. Thank you for everything Ebony!”
“The store was very clean, the customer service rep was knowledgeable. I had to do some things on the other end of another rep in the main office to clear the equipment I was returning they didn’t know what to do or how to do it. The rep in the store did she helped me and the other representative. Now that’s Star ⭐️ service thanks to the lady at the Spectrum Store problem SOLVE.”
“Brandon was very great. He helped my grandmother get the cell phone she needed. He was very patient and understanding. He communicated very well and just overall provided a great customer experience. All workers greeted customers as soon as they came in. Great work!”
“SHOUT OUT to Kejari, she was so pleasant and helpful with my equipment return! What seemed like a complicated and confusing return was truly and quick and painless process, and she did it all with a smile!”
“My Mobile Expert name was Terrance . This young man was very professional, courteous, polite and knowledgeable about my situation with my phone. He made what I thought was major problem into a very pleasant experience. If you need having problems or need a new phone I highly recommend you contact this young man.”