The Hampton Inn Birmingham/Mountain Brook offers a convenient location near the zoo, shopping, and dining options, though the hotel is currently undergoing renovations. Guests have reported mixed experiences, with some finding the rooms clean and comfortable, while others describe the overall condition of the property as poor. The staff has received both positive and negative feedback, with some guests finding them helpful, while others describing them as unhelpful or possibly having difficulty with English. The hotel is pet-friendly, but lacks designated pet areas. While the management has made efforts to address concerns, some guests have expressed dissatisfaction with the lack of discounts or accommodations during the renovation process. Overall, the Hampton Inn Birmingham/Mountain Brook seems to be a mixed bag, with the potential for an improved experience once the renovations are complete.
