“About 2 weeks ago my husband contacted Dallas at this UPS store about mailing a dirtbike to Alaska. He was 100% helpful, quick, and packed that bike so well it was in perfect condition when it arrived. While working on packing and prepping for shipping Dallas was in contact with us every step of the way. Not to mention we got the bike in less than a week. I was 100% pleased with the service I received!”
“I've been a customer for over 7 years. Tom has done excellent work and runs a tight shop. I've had real issues with my mail getting misplaced in other stores, but not with Hoover Mail Center. Highly recommended for reliable service and a straight answer. If you grade service by bubbly smiles and platitudes, go elsewhere, and don't be surprised at their apathetic shrugs when your mail is missing. Tom takes his work seriously and I really appreciate it.”
“OUTSTANDING service on a Saturday morning. Needed a mailbox, and couldn't get in during the week due to schedule. The young man at the counter had never signed anyone up for a box, but he took the time, asked the right questions, and figured it out. Very polite, respectful, and professional. After an unfortunate experience at the Chelsea location, we will do all our shipping here from now on.”
“Every time I go into this particular location (UPS #4088), I’m always greeted with smiles and welcoming attitudes! Everything is always professionally done and I never want to go to another location because of how I’m treated there.”
“I damaged my phone the day before a very large transaction for my company. I missed the delivery of the replacement phone at my house. Marissa at the store was able to contact the driver and find a meeting spot to get my phone. She was patient and had empathy that I was in a jam. She went above and beyond to help show care for her customer. Thank you for hiring such wonderful people!”
“Every time I go in, there’s a gentleman there willing and able to help with anything. His employee number is 325502. I don’t know his name I I’ll ask him the next time I go in. He’s always busy, productive, juggles customers and sticky situations with ease. This guy needs a raise just for being the delight he is. I just wanna say thank you to the guy with a very large earrings that wears a hat. Thank you for being a good person even in the morning even when your words don’t come out right. ;)”
“South Highland Post Office (Birmingham, AL), 07/07/25
I had a truly great experience at this post office. The two ladies working were so friendly and welcoming—they made me feel right at home. It felt like they genuinely enjoyed helping people and treated every customer with care and kindness. That kind of service is rare these days, and it really made my day. Fast, professional, and very kind. Thank you for going above and beyond! God bless! Mark N Tim Elders”
“I usually go to the one in merchants walk, but I was over this way. The staff was so friendly and genuine. I asked the peppy girl if I could see the manager. She took off her headset to talk to me. I guess she thought I might be complaining. I explained to Lay that she has done a wonderful job with that store! Thank you for brightening up a not so good day for me. ?”