The UPS Store #0255 in Birmingham provides a variety of services including expert packing, shipping, printing, document finishing, mailbox rentals, notary, shredding, and faxing. Locally owned and operated, the store is committed to helping customers with their needs. Customers have praised the staff for being quick, efficient, and professional, especially noting helpful employees who go above and beyond to assist with complex shipping requests. One staff member showed particular care by contacting drivers to retrieve a damaged phone for a customer in a difficult situation. The store also serves as a return center for Amazon, Shein, Spectrum, and more. However, some reviews mention inconsistent service, with a few customers feeling that the staff can be rude or unwelcoming at times. Despite this, many customers appreciate the convenience and helpfulness of the store’s team, making it a reliable spot for shipping, printing, and related services.
The owner Scott has always been so helpful to me, and Marissa. I receive a high volume of mail and packages and they are very patient considering! I don't think anyone there has ever been rude to me, and I've been with them for years now, so that's a pretty good track record! 👍
May 2026
Every time that I go there I am helped and well taken care by Mr. Scott and Ms. Marisa. Even when I come in knowing what I want they are always offering solutions that provide additional value.
May 2025
Marissa went over and above to assist us with a big shipment. So nice to have people who care about customers! Thanks guys
