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“I wanted Thank Leslie because this Voiceover definitely had me in a clutch, chokehold, stress and about to purchase a new phone because of being so frustrated for a couple hours that I couldn’t access my phone. She calm me down and gave me detailed instructions because I couldn’t stay as my phone had30 more minutes to unlock, but with her detail instructions I can successfully unlock my phone without having to wait 5 hours to unlock my phone. She was definitely patient ? with me because I was already on 100. I give her a perfect 10 and I will forever go the Center point and
l?k for her when I have a issue‼️”
“Shelby was amazing! She helped us out so much with new phone upgrades and services! She has the best personality and was so professional with handling all of our many questions! I definitely recommend coming to her for all your AT&T wants and needs!!”
“They fixed my galaxy note 10+ screen, back glass, and camera glass for around $300. Cheaper than most of the other places I checked and I didn't even have to order the screen myself. Very efficient and great work, will definitely be my go to place for any phone repairs. I highly recommend this business and this location.”
“The moment I walked thru the doors I was welcomed. Everyone was courteous and polite. I was given great information regarding the best plans for me and the pricing. They also gave away free book bags for the kids. I like that they give back to the community. I am not from the area and they helped me replace my phone. I was working with Sam and he was very professional and not bad on the eyes”
“AT&T - Wildwood Store - Birmingham, AL
All of the employees are awesome! The store is fully staffed. The staff is polite, courteous, professional and knowledgeable. They genuinely try to save you money. They greet you, immediately. If you have to wait a few minutes, it is because they make sure each customer gets the time and attention he/she deserves. They apologize for the few minutes you have to wait. I have always had excellent experiences at this store; I visit the store, quarterly. Excellent customer service is extremely rare these days. I appreciate the excellent customer service at AT&T.”
“Great customer service, from this team. I came in switching my phone service from T-Mobile to AT&T which was the best decision I made. I started off with the a guy named “G” he was very helpful, funny and had great customer services. We came across a few problems but no fault to him. That’s when his manager Jaleel step in. This crew was awesome it’s Christmas Eve day, their store was closing early but he made sure my kids and I was taking care of. Another team member by the name of Angel step in, she assisted him as well. They work overtime even when the store was closed and they were supposed to leave early that day. They all were a blessing to my kids and I. I appreciate every last one of them. They went above and beyond. I’m beyond grateful and glad I made the decision to stop in that day. I do apologize, cause I felt bad that Jaleel and Angel were working past time after closing. Hope you’ll great gesture don’t go unnoticed because you guys were fantastic. Thank you’ll so much from my kids and I.”
“This location is my favorite locations.The guy is super knowledgeable and a great sense of humor and on the other hand cricket got the best service with no interpretation or dropping calls.”
“Sam is the BEST! I’m a repeat customer who drove from GA to Bham just to shop with Sam, and he never disappoints. Best deals! Best prices! Best customer service! Plus, it’s black-owned! Shopping with Sam is always a smooth and seamless experience. He’s very knowledgeable about all the products and never tries to break the bank just to make a sale. He answers all of my many questions without hesitation. Sam definitely has my loyalty ?. Stop by and see for yourself!
⭐️⭐️⭐️⭐️⭐️”
“I recently visited the AT&T store and had an experience that completely flipped my expectations—thanks entirely to Kameron. From the moment I walked in, Kameron greeted me like an old friend who genuinely cared about my concerns. No robotic scripts or endless hold music here—just real human interaction that made my day.
Kameron was on top of every detail, patiently answering my questions and explaining everything in terms I could actually understand (something I didn't expect when I walked into a tech store). His professionalism and humor turned what could have been a routine visit into an enjoyable experience. I mean, it's rare to meet someone who can make you forget the usual headache of tech support frustrations, so kudos to Kameron for setting a new standard.
If customer service were an Olympic sport, Kameron would take home the gold—effortlessly mixing expertise with genuine care. Thank you, Kameron, for reminding me that good service still exists. You've earned every one of these five stars, and I’ll be singing AT&T's praises (and recommending the store) for a long time to come!”
“Shelby at the Summit in Birmingham store was amazing today (2/21/25)! She spent so much quality time representing us today with an ongoing problem of trying to disconnect our landline and terminate charges from Uverse that have been on our bill since 11/2021when DIRECTV was installed by an ATT technician. Last Friday we were there for the same situation. Shelby stuck with us and successfully solved our problem by working through Melissa at Direct TV. Shelby kept at it until we had confirmation that our situation was now resolved. She is a great representative of AT&T and made us feel confident as long term members. Thank you Shelby. Craig and Susan E.”
“(This phone repair shop provides good service, friendly and respectful professional people... In my experience I am happy with the repair of my phone,)...........(This phone repair shop provides good service telephone friendly and respectful professional people...... In my experience I was happy with the repair of my phone)”
“Went in to get my phone screen repaired and purchased a cellphone for my Mom within 15 minutes I was out the door. Great hospitality and definitely quick service. Seil is a great salesman!!!”
“Shalese !!!! Was the best store manager and sales person woman she was very patient and she listened to my concerns. I went to 2 before her and the 3 rd time was the charm!!!! She had me completely set up when I left !!!!! Don’t go to any other metro pcs except this one ☝️!!!!!”
“These folks are great. If you want your vehicle to be seen or you want to be heard on a radio this is your one stop shop. They outfitted our ambulance in Ragland with Fenix lights and I don't think I could be any happier. Great job guys.”
“Amazing phone shop. Great service. Honest people. And professional work. I bought and repaired lots of phones and computers throughout the years. I always go back to them.”
“I came in right before closing to switch my cellular data to a new phone, and the employee at Metro PCS was incredibly helpful. She handled everything quickly and professionally. I really appreciate her excellent customer service and willingness to help even at the end of the day!”
“Super friendly and Super helpful!!!
The two employees who helped me, Ronnie and Kayla were extremely helpful in getting me a replacement sim card! Took no time at all! Overall a smooth and fantastic experience!”
“I went in there today at the 280 store. Unfortunately I was misinformed/ misunderstood about being able to upgrade, bit of a bummer but life goes on. The young man helping me was top tier friendly and helpful, I would say above and beyond. I wish I got his name but the young man with an eyebrow piercing was very kind and helpful”
“If theyd help more like other locations or even have things in stock that ur offering for upgrades then itd be good they weren't rude just like hated jobs and stuff needed wasnt in stock and didnt offer to help find diff location that had it”
“My experience was phenomenal because of Fred and his wonderful customer service. Fred helped me with my phone bill issue and did it pretty quickly too. He is super nice and very respectful. He was also aware of how upset i was due to my bill issues. Thank you Fred for my best tmobile experience so far.”
“Great customer service. I recommend everyone come here. The store was nice and clean and smells great. Michael the store manager is also a keeper. Great service”
“The guy there was really helpful and got me a good deal on a phone also they have a really good 1 year free upgrade on there fleas plan they also speck Spanish here which was really helpful for me for my English is really bad.”
10AM - 7PM
306 20th St S, Birmingham
Mobile Phones
“I went in to purchase an apple pen for my daughter. Soon as I walked in they greeted me with a smile. Both associates were very polite and friendly. They were very helpful and answered my questions very well. I will be going back very soon to possibly get another one for my other daughter. I will choose this store every time I want to make a purchase.”
10AM - 8PM
9190 Parkway E, Birmingham
Mobile Phones
“The store location in Roebuck was spotless, the parking area was nice, and the lanes were available at the front entrance to park. Entrance and walkway areas are free of debris. We were greeted when we entered the store. Small, professionally trained staff, who were friendly, and my agent worked very hard to assist me with my phone issues. She did a great job. Very empathetic and courteous.”
“Very helpful and friendly employees got me what I needed and was in and out really quick they helped me with everything I needed and explained to me everything I asked”
“I needed help with my sim card, got that fixed, because of suggestive selling, by the counter person, ended up getting internet and a tablet with unlimited internet also. And at a reduced cost, with my 3 lines.”
“I absolutely love this store they have great customer service and helped me with whatever I needed I love those beautiful ladies in there they help me out every time with no problems at all!!”
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“I was delighted with your associate Gabe. He worked two days with me and my daughter to get our connection corrected. You also had your manager Lionel and Brittany that were helpful and kind. You have a great team. Thanks guys☺️”