Orvis is a renowned brand known for its commitment to the outdoors, craftsmanship, and classic style. Established in 1856, it specializes in premium fly-fishing gear, rugged outdoor apparel, and elegant lifestyle products. Customers appreciate the high-quality clothing, especially the men’s and women’s outerwear, flannel shirts, and travel wear, which blend functionality with timeless design. Reviewers frequently highlight the exceptional customer service at Orvis. Sales staff, including individuals like Craig, Matthew, Jim, and Jacob, are noted for their extensive knowledge and willingness to assist. Customers feel welcomed and valued, often describing their experiences as friendly and personalized. Attention is given to selecting the right products, with staff providing helpful tips and alternatives when needed. While some customers mention that Orvis products can be on the pricier side, the quality and customer service make the experience worthwhile. Clean store environments and well-displayed items enhance the shopping experience, with additional offerings like "Darn Tough" brand socks also receiving positive mentions. Overall, Orvis is recommended for those seeking quality outdoor gear and a pleasant shopping experience.
It was my first time visiting but certainly will not be my last. My salesman Matthew was very knowledgeable and took his time to help me make my selections. They are not the most inexpensive place, but I dont mind spending extra when given great customer service.
July 2024
The staff and Jim specifically was very helpful. I had several very high end (non Orvis) brand fly reels and they spooled them up and had them ready for the water the next business day. I couldn't be happy with the service and quality.
July 2024
All in all this place is pretty nice although I believe Orvis and stores like it ate overpriced but we keep feeding the machine.