Flying J Travel Center in Birmingham is a large, well-equipped travel stop with fuel, EV charging, overnight parking, Wi-Fi, and showers. Many reviewers note the staff is very helpful, friendly, professional, and efficient, with significant improvement noted. The store is described as clean and well-maintained, offering a variety of fresh food, snacks, hot coffee, and good, hot meals like bacon and eggs. The showers are clean with lots of hot water and good pressure, and there is a laundry room and lounge. However, some inconsistencies are reported. One reviewer experienced locked doors early in the morning despite expecting 24-hour access, calling it a major inconvenience. The truck parking lot is also described as unpredictable. While the Pilot app is promoted for features like shower reservations, multiple employees at this location advise drivers not to trust its shower wait times and to pay at the counter instead. A late-night observation also mentioned that the bathrooms need attention and that staffing coordination could be improved.