PNC Bank offers a range of products, services, and digital solutions to help customers manage their finances more easily. Customers appreciate the quick and excellent service, especially in urgent situations like replacing a lost debit card, which was done efficiently and within minutes. The staff is attentive and willing to go the extra mile, such as ensuring customers leave with their cards. The branch locations are large and accessible, with ample parking and functional ATMs, although some branches may open later in the morning, which could be inconvenient for those needing inside transactions early. Overall, customers find PNC Bank to be a reliable place for banking needs, with friendly staff and convenient services.
Slowest bank ever. Drive thru took 30 minutes. It was wrapped around the building by the time I left.
July 2024
Visiting PNC branches has not been terrible but has not offered the best service in town.
February 2024
I caught someone taking a picture of my debit card at Wendy's. I had to lock my card, but thank God for the great service at PNC Trussville! They printed me out a brand new debit card and I was out in 5 minutes. Thank you PNC for your excellence service!!!