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10AM - 4PM
5919 Trussville Crossings Pkwy, Birmingham
Banks
“All of the ladies at this location are amazingly friendly and helpful...
They could give lessons on how to interact with customers..
Bravo ladies!!!!!!!”
“Keith Long was so helpful! He went above and beyond. Someone made charges on my account that were not mine and he took care of everything and really made me feel confident that it was taken care of. I appreciated his help so much!! Great customer service!!”
Closed
2025 3rd Ave N, Birmingham
Banks
“I absolutely LOVE the Midtown Branch. The Branch Manager Tajauna Goree and her team are personal and professional. The concierge service by Christy is exceptional. They always greet me by name, welcome me with a smile, and go above and beyond in meetin my banking needs. They make me feel valued and appreciated!”
“Thank you to Stephen Wilson at helping opening new accounts due to my account getting hit with fraud. He optimized my accounts with his abundance of knowledge to better help me save. I left feeling secure this is what drove me to create this post.”
“Jarrod and his staff at the Meadowbrook location on 280 will remind you what customer service is supposed to be! I have sent several referrals to them recently and all have been happy with the service they have received.”
“Google is the best American First Credit Union is the best if you ask me. The people are Perfectional like Mrs Elma Tolbert and the staff are Amazing,People that care”
“The best bank I've ever been with. I've been with them for 10 years now. The staff is friendly and very professional. It's a pleasure going into the bank”
“Great experience. Fast service and helpful employees even the security guard offered to help those signing in if needed. 10/10! Very much satisfied with the branch manager Shalonda Owen's who greeted me as soon as she saw me.”
“LaToya and the ladies at Downtown Birmingham are my financial advisors. They always suggest the best products and services for me and my family. I highly recommend this location to your family and friends.”
“SOBANCO has been a FANTASTIC resource for Greenlight over the last 4 years. We have a unique mission of hiring military spouses to perform remote back office and customer service roles for our Fortune 10 client. We had to staff from 0 to 350 in a matter of weeks which put stress on us in terms of funding. The SOBANCO team led by Chas Justice, Kelly Burnett and Whitney Bryant were amazing. Their attention to detail and quick reaction to any issues insured our payroll obligations were smoothly met. This is the best team in the business!”
“Best business and personal bank I've ever used. From mortgages, business loans and personal banking, they go out of their way to help small businesses. See Herb or David at the Inverness Branch. Best people EVER !!”
“It's was good an thats only cause of the lady Ms.Brianna think thats how its spelled but she who set my account up great employee an I understand the officer at the door doin his job but please don't tell me how to dress when coming into the bank to make a deposit just say hi I'll say hi back an let that be that”
“The bank representative, Copeland Bailey, was efficient and very professional. The paperwork needed to complete our transaction was prepare and ready for signature upon our arrival. Our additional questions were answered and the contact information given for future reference.”
“Everyone at this credit union is nice. The experience that I had with Greg Kelly when I say down the Earth people person will help you anyway that he can and now only that he gives advice and he shouldn’t but sometime we need that when you have your money and don’t mind putting your money where people nice so thank you all from customer service from the lady in the back also the collection lady that cause if your bills behind everybody’s just nice thank you”
“All of the employees at Robertson Banking Company are so friendly, helpful and kind. I have never gone in the bank that I wasn't welcomed with smiles. They are all so pleasant and willing to help me while also being very professional. I have had accounts with other banks, but nowhere holds a candle to Robertson Banking!”
“Words can't describe the wonderful work you did on my trading account, I am delighted I trusted you and gave you a chance to help grow my $1000 into $12,000 in just a week, Mrs. Kelly Robert my family and I are forever indebted to you for the financial stability you brought to our home, I advise the entire public to invest with Kelly Robert, contact via”
“I was here for the first time just yesterday to cash a paycheck. “Kelly” was very courteous & helpful (who also seemed rather cute) showing me how to use the ATM to cash the check. It’s actually pretty neat how it’s all automated through the ATM. There’s no fee for cashing a check here, if u don’t have an account. The location can also help u break down those larger denomination bills, for your convenience. The plan was to get a photo of the ATM for all to see. Although somewhere between Kelly helping me and getting smaller bills, I somehow got distracted. There’s always next time. I highly recommend this location, you won’t be disappointed. Thanks again Kelly! ????”
“I was seen and attended to by Matthew Winslett and he was very pleasant, professional and informed me of other services provided by the credit Union. I will be back because of him.”
“I would like to thank Zel Brown and Trisha Coxe at SouthState Bank. They were very responsive to my calls and kept me well informed throughout the process. I would most definitely work with them again. Thank you both!”
“Jonisha is super sweet and fast. She made sure she was able to take care of my needs prior to going to lunch, there was only one person ahead of me. Thanks Am First. Great service!”
“Great staff and amazing service. I'm in the branch multiple times per week. Chrissy, Nancy, Silas, Cole and Tim are always friendly and helpful. Highly recommend.”
“Miss Izzy is working that front desk like a pro, and is always such a pleasure to work with. I never know what to do at the bank, and she’s always there to help me!”
“I was having a bad day before I arrive to the branch but Krista/Kristy Can’t really remember her name but I will always remember how she treated me she made my day so much better she was very kind and patient with me she definitely was genuine and provided me with 10star service Thanks so much for providing top tier service”
“Steven Ganter is a great loan officer at First Horizon, and I'd recommend him in a heartbeat. He did so much to make our first mortgage an easy process. He knew so much about our application and everything we'd need with plenty of notice. He also didn't hesitate to communicate with us at any time and check if we needed help with anything or explain each step to us.”
“Gloria Logan was such a HUGE BLESSING in helping me get set up with online banking. EXCELLENT customer service as well as patience. People like Mrs.Logan make me proud to be a member of Citizens Trust Bank.”
“I’ve been a member of Legacy Community Federal Credit Union since i was in school. This bank has helped me through so many different financial decisions throughout the longstanding time I’ve been with them. The team has always treated me really well, with an interest in achieving my goals, offering products and solutions throughout. I’d like to shoutout Jean and congratulate her. Her professional title really says it all! She is kind, caring, and takes a comprehensive approach to clients needs. I highly recommend LCFCU to anyone looking for a personal touch in banking.”
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“Lauren at the Trussville location was awesome and so pleasant to work with. Very cordial, patient and kind. We were opening accounts for my two teenage sons and she was so informative and took the time to explain things to them.”