Regions Bank is a full-service provider in the Birmingham, AL area. The branch offers excellent customer service on a full range of products, including checking and savings accounts, loans, credit lines, business services, check cashing and Western Union money transfers. Money feels secure and safe, easily accessible. The staff could improve overall service with early eye contact and a word to customers waiting in line explaining delay and need to complete some process. Great customer service and friendly professional help for notarized need.
I love Regions Bank! My money feels secure and safe, easily accessible. Trace Crossing staff could improve their overall service with early eye contact and a word or two to customers waiting in line explaining their delay and need to complete some process that has them tied up.
August 2024
I had an issue with my account and Brittany was able to resolve the issue and I was grateful she went above and beyond to resolve my concerns.
June 2022
Came in to get something notarized. Jean-Paul not only helped me professionally but was friendly and had a great personality. Great customer service!
