Serra Chevrolet in Birmingham, AL, is highly regarded for its wide selection of new, used, and certified pre-owned Chevrolet vehicles, along with regular special offers. Customers appreciate the friendly and helpful staff who take the time to understand their needs and provide solutions. The sales team is known for going above and beyond to ensure a positive experience, with representatives demonstrating communication skills and kindness. Many customers highlight the excellent service from staff members like Mr. Charles and Mrs. Vicky, who are praised for their helpfulness, knowledge, and support. The service department, especially the team led by Service Advisor Tessa and Service Manager Matt Henry, is recognized for quick and efficient repairs, even handling complex warranty claims and sourcing parts in difficult situations. Customers have expressed satisfaction with the quality of work, including detailed interior cleaning and car enhancements that make their vehicles feel brand new. Overall, Serra Chevrolet is viewed as a dealership that prioritizes customer needs, provides great service, and offers a positive experience whether purchasing a vehicle or getting maintenance and repairs done. The team’s dedication and professionalism make it a trusted choice near Birmingham, AL.
I had a pleasant experience at Serra Chevy all thanks to this amazing Sales Representative. Matthew was on point from day one with communicating and going above and beyond to make sure the company mishaps did not interfere with my personal and work life. They have a Great team!
August 2024
Mr. Guzman did a great job. I would recommend him to family and friends and I would buy another guy from him
July 2024
Took 3 hours, with an appointment, for a oil change & tire rotation.
