-
December 2023 by Deidra Stevens
I just wanted to take a few minutes and let you know I had a great experience with the optical department. A lot of times in this crazy world customer services is just not present anymore, and people as are so busy and focused on themselves . But, I had the best experience at Target optical. I normally go to the 280 store but from the moment I called the Trussville location and made my appointment, Jeremy was so helpful. He took time and went the extra mile with figuring out my insurance stuff. . I really appreciated him! Great Customer service Jeremy! I will definitely be back
-
December 2023 by Sharnice Bevels
I had an exceptional experience at Target Optical thanks to the professional, kind, and friendly staff. Store Manager Jeremy Jones was extremely knowledgeable, making my visit both enjoyable and informative. Five stars!
-
November 2023 by Brandi J Knight Taylor
Mr. Jeremy and his staff was amazing! I received excellent service from everyone. Mr. Jeremy was patient, kind and very helpful to me on numerous occasions. He made my first experience wonderful! I truly appreciate every one!
-
June 2023 by Emil Jackson
The staff here is amazing! I stopped by inquiring about the purchase of glasses. Despite the optical area being extremely busy, Jeremy the store manger was able to pivot to me and answer any question I had while still maintaining the remainder of the floor. He was able to build a quote for me and even help look up the number to my insurance company so I could call and solve an issue on my end. Overall extremely satisfied with my visit.
-
June 2023 by Anthony Pritchett
Outstanding service all around. My glasses were amazing. My vision was amazingly clear.
-
May 2023 by Sarah Phillips
Jeremy was very kind and super helpful! Lead us in the right direction! Very thankful!
-
March 2023 by Sixto Rodriguez
Brought my glasses in that I got from Walmart. I took them back to Walmart and they couldn't fix them. I took my chances and went into Target Optical and they saved my life and my eyes. They have got a new customer now
-
March 2023 by Angel Offley
I had an excellent visit. I would highly recommend this location to my friends and family. The store manager, Jeremy Jones was an incredible help. He was very friendly and very knowledgeable and helped me to get the best value for my money. He was also very thorough and patient with explaining benefits and costs.
-
March 2023 by Chevelle Lee
Mrs. Lashanna made my experience a pleasure and was very helpful and knowledgeable in helping me pick out my frames. Then when I returned to pick up the frames Mr. Jeremy Jones made the process easy and remember from the visit before. You have some great staff.
-
March 2023 by Felicia Campbell
The staff is very knowledgeable and has great customer service. I am recommending Target Optical to all my family and friends.Jeremy Jones was so helpful in assisting me with glasses to fit my personality.
-
March 2023 by Andrew Boggs
Very friendly and very knowledgeable. The staff really made this experience awesome.
-
February 2023 by Kristen Thompson
Had an appointment, went great. They were out of stock of the lenses so they had to order them in. Got a call today that the lenses came in, but had the audacity to tell me that i need to schedule ANOTHER appointment for them to dispense them. What? In this economy? What was the entire purpose of the first appointment? Their entire arguement had no logical backing and went back and forth with the lady trying to make sense of it. Their logic was to make sure I can see out of the lenses. Does that mean there's a chance my first appt was not an accurate perscription? Im not about to pay another $110 for TRIAL lenses. The whole point of trial lenses is to see how you like them over a period of time.Anyways, the conversation ended with them telling me that i dont need to make an appointment after going back and forth with them about it.Anyways, I'd recommend checking out another target optical. Not that this one was bad, just comes off as if theyre trying to squeeze more money out of you.
-
January 2023 by Marquetta Jones
Excellent customer service. Store manger went above and beyond to explain lens options and cost breakdown.
-
December 2022 by S G
Loved the customer service that target optical employees provided. It was my first visit and I will definitely be going back for future eye exams.
-
November 2022 by Shelby Vernon
Each Target Optical employee was kind, professional, and knowledgeable. Service was fast. I recommend visiting the Trussville location for your eye needs.