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January 2024 by Bishop Gambit
Happy with the ease of use and affordability. The gentlmen in the evening time has a professional demeanor and smooth business delivery.
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November 2023 by John Moran
I can't tell you how pleased I am with the experience I had. The lady that assisted me was very friendly and helpful her name is Andrea D. She made transaction and return effortless. I will be going back to this location again. I will also recommend this location to anyone.
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September 2023 by Valarie Byers
Awesome service and agent was so helpful.
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September 2023 by Anand Patel
was charged for a broken door handle which was already present. As I failed to notice therefore highlight this upon pick up I was charged in excess of $200 for something I didn't break.When uhaul rep did inspection upon return he never mentioned anything at the time where I only realised something was wrong when my card was charged extra sums.The moto of this site is if to break something hide it well in hope the next person gets slapped with the bill
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August 2023 by Nina H.
I went in for moving boxes. It was convenient and the man in the store helped carry them out.
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June 2023 by kristan bruce
What a gem of find for Uhaul services! It is a bit tough getting into the location, but just treat it like training for maneuvering the truck/van you are about to rent. The people were great. They have a good selection of vehicles. The renting and returning process was fast. Highly recommend this place for renting Uhaul vehicles.
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June 2023 by Crepuscular Glow
Out of all of the many u-haul locations I’ve utilized, however this one location in particular seems to be the worst of all. Not only are the prices not charged as advertised, they’ve implemented their own “specific” rules that rack up expenses exponentially.I may have been fine with all of these things, including all of the extra money I had to unexpectedly pay, however the impolite behavior of the female manager named Andrea was unacceptable. Tried as I may to be friendly towards her, yet was repeatedly talked and looked at like I was a complete idiot.I understand she may have been having a bad or something similar, but this truly was truly such a bad enough experience that I couldn’t help but share what happened.
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June 2023 by Jackson Rhoades
Huge thanks to the amazing staff and manager at Uhaul on Valley Ave. She made moving so much easier and I appreciated her patience with my father.
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June 2023 by Lisa Spradlin
Find someone else to rent from! Rented a box truck for LESS than 2 hours. Total $37.91. Turned truck in,received my bill, they charged me $105.03! Drove it 5 miles. The truck wasn't on full when I got it but they charged me $28.50! Chose the Safe move coverage for $14.95.They charged me double! They will rip you off for everything they can get out of you! And the manager has a major attitude problem! DO NOT RENT ANYTHING FROM THIS PLACE! GO ANYWHERE BUT HERE!!
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June 2023 by Bo
Avoid. Trailer was put on by employee. It came off less than 10 minutes later on 280.
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May 2023 by JJ Miles
Told us on the phone all we needed was a driver's license and a debit card, so after paying out $60 to take a cab there, they tell us we are required to have a major credit card as well. Wasted so much time and money on this place, I will not be going back
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April 2023 by Chef Daniel Chapel
When you can't Rent-A-Car, rent a truck at U-Haul. The experience is fast great customer service, and hassle-free for just $19.95 for each 4hr. Time block.
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March 2023 by diane derzis
The worse! Laziness abounds here. Trucks, trailers parked wherever... you can't get by you can't find anyone who works here... go somewhere else
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October 2022 by Grace L.
Jordan was awesome!! Helped me pick out boxes and packed them in my truck like the expert the is. And with a smile! Highly recommend.
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September 2022 by Katlynn Nguyen
Great experience! Thank you for taking the time and showing us how to attach the auto transport.
