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“Called here to look for a wheel as i was already having a bad day and when they answered the phone i instantly started smiling. they were by far the sweetest ever. i showed up and was instantly greeted with smiles. they made sure i was okay and if i had everything i needed before i left. and ended up getting a hug that was very much needed. if looking for parts i definitely recommend Billy's Toyota they have everything you need and great customer service. I will now on be recommending this place to family and friends and will continue to use them for all my car needs they are such an amazing business and definitely deserve the five stars. Thank you Billy and Nathan for making this such an easy process and for making me feel at home!”
“We had a great experience. Justin kept us informed throughout the process all week. The quality of the work was spot on. The paint job was excellent on the rear bumper. When we pulled up and and our van was sitting out front, it was washed and detailed. I was very impressed they had gone the extra mile to do this. I highly recommend them!”
“The younger workers tend to be the most helpful here. I like their MicroGard Select oil filters, and that you can get your little sticker for your next oil change lol.”
“I took my truck in to HWY 31 Collison to repair a damaged bumper and quarter panel. I have a 2024 Toyota Tundra. Kevin and Team did incredible work in repairing the damage. Kevin is a master at his craft and the results showed. In addition to doing exceptionally high quality work, HWY 31 was prompt, communicated well, and the pricing was reasonable.
Hope fender benders are few and far between but if one happens again HWY 31 is the only place I'll go.”
“Our water pump exploded 2 blocks from Advance and we called for our parts. Not only were they quick and responsive, they let us use their buggy to bring the parts down and then checked on us and brought us drinks as it was so hot. I am honestly so impressed and thankful. Exemplary customer service and in a world where no one cares, they did. It meant a lot. 5 stars!”
“With a nearly-dead battery on the way to Florida, we stopped at this Calera NAPA. John installed a new battery for us, and we were in and out in about ten minutes. I was very pleased with the friendly, fast service.”
“The onsite service is actually very good, John is quite friendly dude, he would not waste time in the phone, will not take pictures before I drove 3 hours to get the parts, but if he said the parts are in good condition, it is in great condition. I would recommend it”
“I had a really bad flat tire and the technicians found that it was a cracked/bent rim. They let me leave my car there until it came in the next day and made sure they took great care of my car once the rim arrived. They were courteous, professional, and most of all understanding. That made the process so much less frustrating. Great team with great service.”
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“Miranda E was excellent!! Knowledge and professional, checked and changed my battery with no hassle and no issues whatsoever. We were in a bind and she was exactly what we needed!”