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“Our mail carriers are so friendly and efficient! I really appreciate their professionalism! The staff in the facility are so kind too. I enjoy every interaction!”
“The USPS has provided reliable delivery service and continues to be an important part of getting mail and packages where they need to go. My experiences with both deliveries and in-office visits have generally been positive.
The delivery staff I’ve interacted with have been friendly, professional, and consistent, which I truly appreciate. It makes a difference to have someone dependable handling mail and packages.”
“Horrible!!!!! Package confusion , wrong deliveries, packages sent back that shouldn’t be….today the door is closed when they should be open at 10am it’s 11:15 still not open .. no sign .. nothing… several customers waiting and no response but we can hear them laughing , talking behind the doors. Unprofessional, rude , and ignorant on their part! At least communicate to customers if there are concerns !!!!! A customer went to the back and was told “ we don’t work the window on Saturday “ lies!!!!
UPDATE!!!!!!!!!!!!
I do want to edit this and say things have gotten MUCH better … the two main workers were never the problem it was being understaffed .. they are working to do better and there have been improvements !!!! They have hired more staff and things have been smoother!!! Workers are always pleasant and helpful!!!!”
“Miranda went above and beyond. The carrier attempted a delivery for me at the CVS as we are In the area temporarily and that is a drop spot. An employee told the carrier no one there by that name not knowing they need to receive packages for customers. UPS does this all the time. The next morning I went to the post office and at first My package seemed to be returned to sender but Miranda did some digging and found it and gave me a call to come pick it up. She really saved my bacon.”
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“Great customer service every time I visit. I usually don’t sit in line for more than 5 minutes. It has a small lobby.
Glad this location exists because it sure beats traveling into Madison traffic”