“Love this place. Several different quality levels of tools. I buy the mid grade stuff. Really good quality for the price. I started going because a lot friends who are real mechanics buy there ,I work on old hotrods . The club they have is worth every penny. The first time I went they had a jack on sale through the club and I saved more than enough to pay for the membership.”
“Locally owned operated for multiple generations. Great people with competitive prices for both small and large jobs. I have been doing business with these guys for 30 years. Doing business with local small businesses is always a great move.”
“I've been going to stevens for years. Everybody there is knowledgeable and helpful and super friendly. . And they carry everything you could think of. . Definitely recommend checking them out.”
“I went to the Tent Sale at Werner’s in Cullman expecting to shop. What I did not expect was to experience customer service so advanced it should probably be studied by scientists. Within five minutes, I’m fairly certain the staff had profiled my personality, identified my seasonal color palette, predicted my upcoming social events, and selected outfits accordingly. I reached toward a rack and an employee appeared instantly like a retail guardian angel, already holding my size, a better color option, and what I can only assume was a backup plan for my entire fall wardrobe. The atmosphere was so welcoming that I blended in so seamlessly another customer confidently handed me her pile of clothes and asked me to hold them — no hesitation, no questions asked. Apparently I achieved “honorary employee” status simply by existing in the store long enough. I accepted my responsibilities with pride and protected her selections like they were priceless artifacts. At one point I’m convinced the staff simultaneously checked out three customers, solved a life crisis, gave fashion therapy, and possibly adjusted the Earth’s rotation to improve lighting inside the tent. I would not be surprised if they also offer tax advice, marriage counseling, and weather forecasting upon request. The prices were absolutely worth it — amazing apparel that somehow convinced me I needed outfits for events I don’t even have scheduled yet. I walked in planning one reasonable purchase and left fully prepared for brunch, church, vacation, family photos, and a mysterious future where I apparently go places more often. And whoever manages that store deserves a national award for Retail Excellence. The organization was flawless, the energy unmatched, and the staff operated with the precision of a highly trained fashion task force. In conclusion: I came to shop and accidentally joined a community, held custody of a stranger’s wardrobe, and experienced customer service so good I’m considering moving closer just to visit more often. 12/10. Would absolutely recommend. Bring a friend — or be prepared to become one with everyone there.”
“By far the most welcoming and friendliest hardware store I’ve ever been to! Definitely just became my number 1go to store. Edwin is super helpful over the phone and in the shop. I regret not stopping by sooner, will be sharing with friends!”
“Great Place to Find not only Bargains on Named Brand Tools like Irwin, (large and small), but also Tie Down Straps / Ratchet and Spiral Wind Chimes. Very Friendly people and most helpful. Well organized, and Chock Full of Tools.”
“Has a good selection of items found at most hardware stores. Also have a good selection of lumber, gardening supplies. Etc. Staff could be a little better at customer service though.”
“Didn't have to wait or look for a sales associate. Very knowledgeable on all their refrigerators and freezers. Had exactly what we were looking for plus free delivery to where we live. Best lowes around. Definitely recommend and will use them again, even though they are 30 minutes from my home.”
“yesterday i went here and was helped by the paint supervisor. I explained what i needed but I didnt have enough money. He took 100$ off for applying for a credit app even though i was rejected. Everyone come here and apply for an app if you need paint! Thank you so much lowes for such an amazing deal!!!”
Lowe's is giving its loyalty program a makeover to better serve small and mid-sized professional contractors. The home improvement retailer has changed its MVPs Pro Rewards & Partnership Program into the new MyLowe's Pro Rewards. The updated program aims to make life easier for professionals while offering more benefits from their first purchase.
Ace Hardware is reimagining itself with a new store concept. The home improvement retailer plans to invest over $1 billion in the next five years to roll out "Elevate Ace" across new and existing locations. The revamped stores will feature brand showrooms, expanded product lines, and enhanced customer service. Some locations will even boast outdoor spaces with live plant displays. Ace gave retailers a sneak peek at the concept during its recent Chicago convention. While a few stores will debut the new look later this year, the full rollout begins in January.
Ace Hardware is hammering out an impressive growth story. The retailer-owned cooperative is celebrating its 100th anniversary with a bang, reaching 5,000 U.S. stores and planning to open 200 new locations in 2024. The company hit a milestone when it opened its 100th new store this year in Henderson, Nevada. Another newcomer, Fixit Ace Hardware in Roswell, Georgia, became the 5,000th domestic Ace store.
In the latest move of its growth plan, leading paint maker Dunn-Edwards just opened 17 new retail locations throughout Northern California. This expansion of physical stores boosts the company's footprint in the region by over 50%.
The expansion caps an exciting time for the nearly 100-year-old company. With its 100th anniversary in 2025, Dunn-Edwards is strengthening its market position through planned growth focused on better serving pros, homeowners and employees.