Action Buick GMC is a top car dealer in Dothan, offering a full line of Buick and GMC vehicles. The sales team, known for their no-pressure philosophy, is dedicated to helping customers find the right car for them, whether new or used. The buying experience is described as efficient and stress-free, with the sales staff going above and beyond to ensure customer satisfaction. Cheryl, a sales representative at the dealership, is praised for her excellent customer service. Customers highlight her responsiveness, attention to detail, and willingness to help throughout the entire purchase process, from initial order to delivery. The reviews emphasize Cheryl's ability to build the vehicle to the customer's exact specifications and keep them informed every step of the way. The overall atmosphere at Action Buick GMC is described as friendly and welcoming, with the staff making customers feel like part of a big family. The service department is also highly regarded for its helpfulness and lack of unnecessary charges. Customers express their loyalty to the dealership and their intention to return for future vehicle purchases and service needs.
Always great service. Cheryl Reynolds did a great job finding the vehicle we wanted. After our purchase, she helped us with the paperwork and setting up all the features on the screen. She is very good at what she does. I think she is the greatest!
October 2025
Mrs. Cheryl Reynolds at Action Buick GMC Dothan. She did a Great Job!! She answered all my questions and was available when I called to answer more questions. Great experience!!
July 2024
Sheryl was wonderful. Would recommend her to everyone, she went over and above to help us. This was not our first expreience with her..she has always been great.
