Truckworx Kenworth in Dothan is recognized for its excellent service and professional, friendly staff. Customers describe the team as awesome, great, A+, and top notch, frequently noting their helpful and accommodating nature. The service staff is praised for being pleasant, exceeding expectations, and working efficiently to get trucks repaired, even in breakdown situations. They are commended for taking good care of drivers, providing transportation to hotels, and being honest with diagnostics and pricing without trying to overcharge. While one customer noted the drivers lounge furniture could use an upgrade, the service itself is consistently recommended. The dealership provides solutions for various commercial trucking needs and is a highly recommended stop for repairs or service in the Dothan, Alabama area.
Made appointment as early as possible in the AM. Driver was there prior to scheduled appointment time. Still has to wait FCFS.
February 2026
Jessica and Kim in service are AWESOME ! And the turn around time for the shop is great . they had our truck in and out in a day and a half where some shops would have kept it for a week or more just for a coolant issue.
October 2025
Brought my truck in last week. Knock sensor went bad, outstanding customer service and a shout out to the mechanic that fixed it fairly quick. From everybody I talked to there was very friendly and I love the deer mounts. Keep up the good work y'all
