Truckworx Kenworth in Dothan is recognized for its excellent service and professional, friendly staff. Customers describe the team as awesome, great, A+, and top notch, frequently noting their helpful and accommodating nature. The service staff is praised for being pleasant, exceeding expectations, and working efficiently to get trucks repaired, even in breakdown situations. They are commended for taking good care of drivers, providing transportation to hotels, and being honest with diagnostics and pricing without trying to overcharge. While one customer noted the drivers lounge furniture could use an upgrade, the service itself is consistently recommended. The dealership provides solutions for various commercial trucking needs and is a highly recommended stop for repairs or service in the Dothan, Alabama area.
Brought my truck in last week. Knock sensor went bad, outstanding customer service and a shout out to the mechanic that fixed it fairly quick. From everybody I talked to there was very friendly and I love the deer mounts. Keep up the good work y'all
May 2025
Jessica and Derrick in Service Dept were Great!!! Broke down at 6am and was rolling by 3pm. Recommend them when you in need!!!
December 2024
Kim and Jessica along with the service staff worked in all four of our trucks over the last two days. They were friendly and professional. They exceeded my expectations.
