The AT&T Store in Florence offers a welcoming environment with a wide selection of phones, tablets, smartwatches, and connected devices from popular brands. Customers appreciate the helpful staff who are ready to assist with changing devices and setting up plans. Many reviews highlight the excellent customer service, with representatives being patient and attentive, answering questions thoroughly. Visitors often recommend going in person for assistance, as the staff is described as knowledgeable and eager to help. The store provides various wireless data plans, including flexible prepaid options with no contracts or credit checks. Customers can also enjoy the benefits of unlimited data plans paired with nationwide AT&T 5G service at no extra cost. Overall, the AT&T Store in Florence is praised for its friendly atmosphere and commitment to customer satisfaction.
Evan M. provided concierge level service! Every question answered with courtesy and empathy, and I left with written notes for reference in hand and a phone number for future questions. Excellent!
February 2026
The guy that out was so nice and explained everything he was doing and going to do.We have a nice new friend!!!
June 2024
Went to AT&T yesterday and it was a wonderful experience. We were met at the door by Cody and he took the time to listen to what we wanted and what we needed!
