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“This review is specifically regarding my exceptional experience with Sidney Moore.
I went in to the store to add a line ONLY!!!
Mr. Moore greeted me as soon as I opened the door with a warm and welcoming smile which immediately placed me at ease. I was not looking forward to adding a line to my account because generally there are mishaps in billing.
Mr. Moore was extremely patient as he LISTENED to my concerns. He allowed to me see and experience the difference in the devices as I made my careful selection.
Mr. Moore explained my various options and in real time showed me what fit my expectations.
While still remaining very patient Mr. Moore allowed me to ask questions as he answered in a way that made me feel valued. His “can do” demeanor throughout my time in the store was beyond what I expected. He was dedicated to service and not just a sale.
I could continue but I will summarize this review with a “Heartfelt Thank You” to Mr. Moore for such an awesome experience and for the kindness he demonstrated in my visit to the Fultondale Verizon Store.
L. Grant”
“I was delighted with your associate Gabe. He worked two days with me and my daughter to get our connection corrected. You also had your manager Lionel and Brittany that were helpful and kind. You have a great team. Thanks guys☺️”
“I wanted Thank Leslie because this Voiceover definitely had me in a clutch, chokehold, stress and about to purchase a new phone because of being so frustrated for a couple hours that I couldn’t access my phone. She calm me down and gave me detailed instructions because I couldn’t stay as my phone had30 more minutes to unlock, but with her detail instructions I can successfully unlock my phone without having to wait 5 hours to unlock my phone. She was definitely patient ? with me because I was already on 100. I give her a perfect 10 and I will forever go the Center point and
l?k for her when I have a issue‼️”
“The moment I walked thru the doors I was welcomed. Everyone was courteous and polite. I was given great information regarding the best plans for me and the pricing. They also gave away free book bags for the kids. I like that they give back to the community. I am not from the area and they helped me replace my phone. I was working with Sam and he was very professional and not bad on the eyes”
“This location is my favorite locations.The guy is super knowledgeable and a great sense of humor and on the other hand cricket got the best service with no interpretation or dropping calls.”
“I've been with Verizon for 13 years and this is the first review I have given a store because my experience was phenomenal. Amy McCoy at the Mountainbrook 280 store was a pleasure to work with. She did not try to upsell me, was extremely knowledgeable, and made a usually dreaded visit (from past experience) actually fun! Highly recommend this location!”
“Sam is the BEST! I’m a repeat customer who drove from GA to Bham just to shop with Sam, and he never disappoints. Best deals! Best prices! Best customer service! Plus, it’s black-owned! Shopping with Sam is always a smooth and seamless experience. He’s very knowledgeable about all the products and never tries to break the bank just to make a sale. He answers all of my many questions without hesitation. Sam definitely has my loyalty ?. Stop by and see for yourself!
⭐️⭐️⭐️⭐️⭐️”
“(This phone repair shop provides good service, friendly and respectful professional people... In my experience I am happy with the repair of my phone,)...........(This phone repair shop provides good service telephone friendly and respectful professional people...... In my experience I was happy with the repair of my phone)”
“Kailyn was such a help to us. We had a lot of questions and a weird situation. She really took the time to help and explain everything to us. She helped us find ways to save money and also introduced us to the wifi that we love!! Definitely recommend her!”
“So this is my second mom with this phone company and we have the plan that you can ride hbomax I guess I really like that they were very genuine and concerned about me saving money so it was a win-win I have two lines but I only pay for one and that's the great part”
“Great Service and Amazing Knowledge from an Outstanding Customer Sales Associate. Corey took his time and he even worked hard to Finish my New Cell Phone before getting off work for the day. He did NOT let the TIME interfere with his Great Service for me as a Lifetime Customer.
I sincerely appreciate and Thanked him for Everything. The Gardendale AT&T Store is the only place I go and I can ALWAYS depend on Fantastic Service. Corey sets a Wonderful Example for all the other Sales Associates in the business.”
“10/10 would shop with this store again, the manager Devon went absolutely above and beyond to make sure that I got the phone I wanted and in an astonishingly timely manner.”
“I had bought a phone from Cricket in Warrior seemed slow and had problems with some apps. I was in Gardendale and stopped to see if they could solve my problems and switch to a simpler phone for my wife and
could still get on the Internet. Devon surely impressed me. He was courteous, patient,understanding.He genuinely was concerned and persistent in making sure we were satisfied with the new phones. My phone is now working great and a lot faster. My wife is happy with her new phone. Devon was outstanding. If you want it right see Devon. Also if you check the negative post I think you will see the complaints were before Devon came in.”
“I went in to purchase an apple pen for my daughter. Soon as I walked in they greeted me with a smile. Both associates were very polite and friendly. They were very helpful and answered my questions very well. I will be going back very soon to possibly get another one for my other daughter. I will choose this store every time I want to make a purchase.”
“They are the best friendly outgoing and make sure you have everything before you leave . They went over the rate plan the phones and protection plan. Daniela is #1 . Thank you for taking care of me and my new phone .”
“Very professional environment. Answered every question I had and, unlike other cell phone stores, didn't try to sell me anything I didn't want or need.
I switched from using Straight Talk to using Cricket in about 10 minutes. Kept my same number, same phone, and left the store with everything working. Could not ask for anything else.
I would definitely recommend both Cricket Wireless AND this store in particular.”
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“I had great experience with the sale representative Xavier. He really help me with my phone I also was not feeling my best that day he was just so patient with me”