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“Leslie was very nice and she went out of her way to get my number ported. T-Mobile gave me the info but it wouldn't transfer. She stayed late trying and after 45 muns after closing I told her could retry tomorrow. She really went out of her way and for that my experience was a 10/10 it wasn't her fault”
“Exceptional service and knowledgeable. Sam and his staff made my visit a breeze! Found the perfect plan with ease, thanks to their guidance. Highly recommend this Boost Mobile 7205 1St Ave North shop for all your needs!”
“My in store experience was at the Summit. The rep Zhevyn provided outstanding customer service! She was friendly, knowledgeable, and extremely helpful. Zhevyn was amazing! and courteous, attentive, and made sure I fully understood my options. I felt valued as a customer, and her positive attitude made a big difference. AT&T is lucky to have her! One of the best experiences I’ve had with AT&T. Great job!”
“I love ❤ this store they are the true definition of customer service and stores across the country can learn From this AT&T on lakeshore in homewood Alabama thank GOD for this store”
“Once again wonderful customer service at this location, Dania was phenomenal, great personality, amazing customer services and very professional and polite. Thanks for being so kind and patient you are going great places keep up the great work.”
“broke my screen on the golf course after getting ran over by golf cart. went there and he fixed it within 15 mins. somehow dropped it today and going back today to get fixed again.”
“This location is my favorite locations.The guy is super knowledgeable and a great sense of humor and on the other hand cricket got the best service with no interpretation or dropping calls.”
“My iPhone 15 got harder to charge. The charge cord wouldn’t stay in and finally would not charge at all. I took it to AT&T and they determined the charging port was clogged with stuff. I wear overalls and have a drawstring attached to the phone, to have easy access. They dug and dug. Potato chips, cookies, saw dust, no telling what. No Charge! I purchased a magnetic charger, new magnetic case and screen protector. It’s hard to find service like this now days! THANKS! The next day, the Lady taught me how to use the magnetic charger. THANKS AGAIN!! Us old folks need lots of help. It’s great to see this amount of understanding and help.”
“My iPhone wasn’t charging. I brought it in to get the charging port replaced. Riley quickly fixed the issue and got my phone working good as new! Great price as well! Highly recommend!”
“Steve at AT&T was literally the most professional, patient salesperson I have ever encountered at any cell service carrier. Very informative and efficient. I couldn’t get information anywhere else like I got from Steve! Go see them in Trussville.”
“Brought in an older iPhone with a problem. They fixed me right up. Nice store quality employees you couldn’t ask for more A+ five star service. A guy named “Red” took very good care of me. Good job guys.”
“The Gentleman TJ was extremely helpful and polite. He made sure that I got the best service and savings possible. I didn't know that there was a 55+ plan. That alone saved me a lot of money and he bundled my home Internet with the mobile and I saved even more. Thank you so much TJ; and many blessings to you. Sincerely,
Ms. Angela Duncan”
“I bought a new phone from here tonight and the lady was the most helpful person she could be! I believe her name was Martha. She was 100% all the way through the process. I thank y’all very much.”
“I worked with Anniston Pearson and she was professional, helpful and knowledgeable. She assisted colleagues and promoted a friendly environment for peers and customers. I purchased a new iPhone and will recommend going to her. She went over and beyond. Easy to switch information over as well. Thanks for your help!!!!”
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“Customer service was great!!! I am visiting from Maryland and had an issue with a new phone I acquired prior to arriving in Birmingham. The atmosphere was professional. RICO B. assisted me and was very knowledgeable, courteous and handled my matter rather quickly. Because of Rico’s level of customer service, I will definitely return to this location when in the city visiting family again. I highly recommend this AT&T store.”