“I had been dealing with an issue all day and spoke with five different reps over the phone with no resolution. I was honestly pretty frustrated by the time I walked into the Gardendale Verizon store.
That changed as soon as I worked with Christopher Byars. He was patient, knowledgeable, and took the time to actually listen and fix the problem. Christopher truly saved the day and turned the whole experience around.
Highly recommend asking for him. I’ll definitely be back.”
“If I could, I would give 100 stars! Devon at the Gardendale location is truly the best! If you want it done right, PLEASE go see Devon. He always has a very positive attitude, he never rushes you and most importantly he makes sure you as the customer understands what’s going on no matter the situation. I’ve witnessed this young man multitask and serve multiple customers at one time, and he even fought tooth and nail to help a customer get an issue fixed on their account, all while I was just simply purchasing a new phone. I literally drive past multiple Cricket Wireless stores just for Devon, his level of knowledge and phenomenal customer service. Cricket Wireless, give this man a RAISE and keep him at all cost!”
“Kaiyleia Peeples provided outstanding service during her visit. She took the time to thoroughly explain the equipment, how it works, and answered all of my questions in a clear and professional manner. She made sure everything was installed correctly and tested the equipment to ensure it was working properly before leaving. Her patience, knowledge, and attention to detail made the entire experience smooth and stress-free. I truly appreciate her excellent customer service and would highly recommend her to anyone needing assistance.”