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“Monique Brown is a postal worker at the Morris Post Office and she does her job beyond the best!! She treats her customers just as she would expect to be treated. I had a problem locating a few packages and she jumped right on the investigation the moment I contacted her. I emailed her my tracking numbers and she responded immediately that she received the email and started working to find them. She takes great pride in her job and goes above and beyond to make sure all of her customers are happy. Thank you so Monique for caring for others. You are a great credit to your service.”
“I love this post office! very knowledgeable personnel, very nice and friendly, I mail all my ebay packages from this post office, you could not ask for a better crew of Postal workers!”
“Today I went to the downtown Birmingham Post Office because I needed help with a difficult mail issue. I was greeted by Jeremy at the lobby entrance, who listened to a short portion of my story. Jeremy directed me to the mail clerks for assistance. I was fortunate to have Cassandra available to assist me. After carefully listening to my concern, she quickly turned to her computer and fixed the issue. I left very impressed with my visit to the Downtown Birmingham Post Office. Thank you Jeremy and Cassandra.”
“Love it! I actually have a PO box here. The one lady that drives a SUV is fantastic but the other lady that drives the car is always short and kind of rude. Definitely not warning to speak with.”
“The ladies are always ready to help! They go out of their way to give options for the most economical route. I appreciate this location and the employees. GOD bless y'all!”
“Long time convenient neighborhood location we do appreciate them hanging strong here. Our mail carrier is a super nice lady from 'round, and has been consistently an excellent representative of our federal government. She is to be emulated and comes from this post office; clearly her peers here shine too.”
“Natasha was amazing!! I had a lot of questions regarding my passport and she helped walk me through everything and made the experience very smooth! I’ve never had an experience this good at a post office. Thank you Natasha!”
“Today, I had the DISTINCT pleasure of being waited on by Acquanetta. She was kind, thorough in answering all my questions and just a breath of fresh air. I am grateful the post office employs dedicated, beautiful people like herself. Thank you, Acquanetta for starting my week off on a positive foot. I really appreciate you.♥️”
“Today I had to do some checking on my mail service due to waiting for some important documents and haven't received any mail in a few day's and for me this isn't normal. So I took a trip to my local post office on lomb avenue in Birmingham to inquire about the issue. The staff was very helpful and professional the young lady we spoke with was Shanta and another young professional were doing all they could do to give us information we were needing. The service was great she advised us that she would be checking on our mail for the next days ahead and would directly contact us if she found the pieces of mail we were inquiring about. I also have to say that the main reason we were following up was we really really have a professional relationship with our current mail carrier. He's always very good at his job n his work. We have never had any issues regarding questions we ask mail being delivered on time and all of our deliveries. We so appreciate the opportunity to meet the staff inside of our local post office. We left feeling confident that we were being looked out for. So again Thank you entire staff at the post office on lomb avenue we appreciated the help. And to our current mail carrier thanks for all you do. You have spoiled us on 50th street.”
“South Highland Post Office (Birmingham, AL), 07/07/25
I had a truly great experience at this post office. The two ladies working were so friendly and welcoming—they made me feel right at home. It felt like they genuinely enjoyed helping people and treated every customer with care and kindness. That kind of service is rare these days, and it really made my day. Fast, professional, and very kind. Thank you for going above and beyond! God bless! Mark N Tim Elders”
“This post office is much much much better than the Birmingham Carrier Facility Downtown. They need to let the staff from this office help those running the larger distribution downtown. Always kind and helpful at this location. They actually make personal calls to ensure complaints are handled and fixed even when they weren't the staff directly responsible for the issues to begin with. I will continue to use this location for business.”
“The clerk in this post office is so sweet and professional. She helps everyone and make them feel special. I think the only people who gets mad are the ones that are not prepared or want free tape or use the wrong tape on their packages. I love Ms Kennedy! I woulnt go anywhere else”
“I have had some three incidents with the post office in the last 60 years. Given the enormous volume of their mail handling I wonder why there aren't more problems.”
“April is our carrier and she is phenomenal. Goes above and beyond. I had a package go missing on a Saturday when our usual carrier was off and I filed a claim. Ms. Angel called me the same day to touch base and by Monday I had my package. Angel also called that Monday evening to make sure I had received my package. She was phenomenal. Great customer service. Thank you Ms. April for everything you do and Thank you Ms. Angel. I appreciate everything.”
“A couple of weeks on a Saturday I had packages and didn’t have my keys the young lady was amazing she gave me everything I had ordered and took the slip out the box”
“The United States Postal Service,[1] USPS (United States Postal Service), is a federal agency independent of the executive division of the government that controls mail service in the United States.[2]Express Mail
It is a shipping method that guarantees delivery the next day, whether Sunday or holiday, to the destination. With the exception of companies that do not work on Saturdays, Sundays or federal holidays.
Priority Mail
Shipping in three or four days.
First class shipping
They are received depending on the distance between one to four days.
Delivery Confirmation
It is a service by which the Postal Service confirms the day and time of arrival at the destination of a letter or package. It is an additional payment to the normal shipping cost,
Certified mail
It is an additional payment service, through which the piece of mail to be sent has preferential treatment and the recipient must sign it as received.
Paid response
It is an additional payment service to the normal piece of mail through which the recipient must sign the form for this purpose, and which will be returned to the person who sent it. This service is both for national service and for shipments abroad.
Registered mail
It is an additional paid service that the user uses when generally sending a very important document. You can do this for national service as well as foreign service.
Sure
It is an additional payment, which is made when sending an order abroad. It is optional for national service.”
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“Pretty typical postal service. I mailed a package and the staff were kind and helpful. The office is small but is organized well enough. The hours are a little strange, so check before you go. As for mail delivery to our home - our post-lady is the best!”