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“I had ordered a pair of Hoka shoes online. I had never worn any before, and the size I ordered was just too tight on my foot. I requested a return, and they informed me that I could return them to the store at the Gadsden Mall. The young lady who helped me was very helpful and friendly. It could not have been an easier or more pleasant experience.”
“Alli helped my grandson find the right size for him. I got him boots for Christmas. He put them on Christmas Day and decided they were too big. We went back and carried boots and he tried on several pair till he found a fit. Thank you Alli! You are great! They need to give you a raise in salary!!!”
“I was in Gadsden visiting some family last week and needed to pick up a new pair of shoes, and the the care the employees there had helping me find something cheap for a quick shoe replacement can not be understated. I believe his name was Landon? Made a small emergency a breeze.”
“Kind of a blah experience: store is mired in retail malaise-a common malady nowadays. Nothing really pops. Entry is dull and filmy. No one asked me for help even though I wandered around looking for specific items. Location is tired. Friendly cashier is the one bright spot.”
“Kristen is awesome to work with. She is very knowledgeable about the brand. I will drive 30-40 mins to get her assistance.I Ilive 15mins from another store. My husband and I love her work attitude. Very positive ☺ 2nd time going to this location, won't go nowhere else.”
“Met a really nice lady. She spent time with me yesterday. Had to order my boots from pell city. She was very helpful and I was very pleased. Looking forward to the arrival of my boots.”
“I was in there yesterday I love that store the employees are amazing ? we got Nike slides & a SnapBack an it was wayyyy cheaper then most stores I love it !!!!!!”
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“@AScottLaw: Best shopping experience ever!! She knows how to mix and match pieces perfectly for every body type adjust go see her. Trust her vision because she knows her stuff. Please stop in and see her. The store is huge and the inventory is unbelievable. One of a kind pieces. Plus she has the best personality and takes pride in her work! ?????”