Alabama Credit Union is praised for its excellent in-person service, with staff members making stressful processes easier and providing great help. Customers report being treated very well at the office. However, significant frustrations exist with the online system, as customers can never log in to check balances or statements. Phone service is also reported to be slow, with long wait times. These technical issues have led to customer frustration and consideration of moving to another institution.
Chris was so helpful and patient with me while trying to figure out what was wrong with my account,thanks again
July 2025
July 15, 2025 my loan experience with Chris Charleston and Angela Terry was Quazar as it always is. They were very attentive to my needs, listened to what l requested of them and provided with excellent customer service!!
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July 2025
Guys... We were in a bad way. Angela did such an amazing job taking care of us & our financial needs. She did everything she could to work with us to get our finances back under control so that we can get everything straightened out. I can't thank her enough.
