Duluth Trading Company is a retailer offering tough, functional workwear and casual clothing. The store is consistently described as clean, well-organized, and neat. Staff are noted as wonderful, welcoming, helpful, friendly, and polite. The clothing and merchandise are considered good quality, ingenious, and high quality. Prices are viewed as fair, though sometimes higher than expected, with great discounts and sales making purchases worthwhile. The selection leans casual, with more options available online. The shopping experience is pleasant, supported by a straightforward return policy.