Inverness Home Depot in Birmingham, AL, is a helpful and well-stocked store that serves the local community. Customers appreciate the wide selection of tools, appliances, outdoor furniture, building materials, and gardening supplies, making it a good place for both home improvement projects and gardening needs. The staff is friendly, knowledgeable, and eager to provide expert advice, creating a positive shopping experience. Many reviews highlight the excellent customer service, with employees going above and beyond to assist, such as helping with appliance choices and explaining product benefits. The store is also known for its good inventory of hard-to-find items for minor repairs. While there have been some issues with pricing and garden shop signage, management has responded to resolve concerns and ensure customer satisfaction. Overall, Inverness Home Depot is considered a reliable and friendly store that helps customers get started on their projects efficiently.
Absolutely love the employees here. My husband came to get a 50 ft boom lift and millie (i think I spelt her name right) was such a sweetheart and amazing helper. She went above and beyond to make sure my husband had everything he needed with the lift. I hope more employees are like her <3
January 2025
Great location and friendly staff didn't take me long to grab things i needed and out the door
December 2024
Excellent customer service. Each associate spoke to me as we passed.